Product Design Lead, Platform Tools

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Developer Platform builds the capabilities and experiences that help Rippling’s products work together as one coherent system. The team operates across product boundaries, solving foundational problems that affect how customers configure, understand, and interact with Rippling.

• →Define and drive the design vision for Inbox and Notifications, improving today’s experience while shaping how users discover, prioritize, and act on information across in-product, mobile, email, and other surfaces.
• →Design systems that handle high volumes of tasks, alerts, approvals, and updates while accounting for prioritization, permissions, deadlines, and diverse user needs.
• →Establish the principles, interaction patterns, quality standards, and governance that help teams create consistent notifications while moving quickly and addressing domain-specific needs.
• →Lead end-to-end design for Sandbox, helping IT administrators safely configure, test, validate, and learn without introducing risk to their production environment.
• →Develop a deep understanding of customer workflows through research, data, customer conversations, and close partnership with customer-facing teams.
• →Partner tightly with Product and Engineering to frame ambiguous problems, make high-velocity decisions, and ship with urgency while maintaining a high quality bar.
• →Use AI throughout the design process from research synthesis and requirements development to prototyping and exploring intelligent product experiences.

• →8+ years of end-to-end product design experience shipping complex, high-impact products from concept to launch and iterating based on what you learn.
• →A portfolio demonstrating strong product thinking and the ability to turn messy, ambiguous problem spaces into simple, intuitive workflows.
• →Experience designing complex SaaS, enterprise, platform, productivity, or workflow products across multiple personas, permissions, states, and dependencies.
• →Strong systems thinking, with the ability to connect functionality into coherent end-to-end journeys, anticipate second-order effects, and balance platform consistency with individual product needs.
• →Excellent interaction and visual design craft, including the ability to produce polished work across edge cases and communicate clear, build-ready specifications.
• →Relentless customer focus, backed by a habit of studying real behavior, identifying meaningful pain points, and using evidence to guide design decisions.
• →Active use of LLMs (Claude, ChatGPT, or similar) in your design workflow whether for research, requirements, copy, or exploration.
• →Excellent communication and storytelling, from crisp async write-ups to persuasive presentations that drive alignment and decisions.