Product Lead, AI Experience

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

• 8+ years in product management, with at least 2 years shipping LLM-powered or conversational AI products to production, at scale.
• Exceptional design judgement: your design partners would describe you as a design peer, and your innate eye for intuitive UX makes you obsess over every detail in end-to-end flows.
• Strong opinions on cost, latency, and quality tradeoffs in AI systems: you've managed the economics of inference at scale.
• Customer-facing B2B SaaS experience: you frequently speak to companies to learn about their pain points and build valuable solutions, and you understand the enterprise buyer persona deeply enough to know what to build for buyers versus end users.
• Track record of building platform-level tooling that other teams adopt: you know how to design good abstractions and reduce adoption friction.
• Bias towards action and full ownership of your product's success: you know how to find beta customers in a heartbeat, can write evals in your sleep, and can generate prototypes/mocks when needed to quickly align teams before executing.
• Strong alignment with Rippling's leadership principles, particularly "Push the limits of possible" and "Go and see".

If you don't necessarily meet all of these requirements, we still encourage you to apply. Skills transfer in unexpected ways, and diverse perspectives often lead to the most innovative solutions.

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email accomodations@rippling.com

Rippling highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Rippling office), Rippling considers working in the office, at least three days a week under current policy, to be an essential function of the employee's role.

This role will receive a competitive salary + benefits + equity. The salary for US-based employees will be aligned with one of the ranges below based on location; see which tier applies to your location here.

A variety of factors are considered when determining someone’s compensation, including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed below.