Production Supervisor (Afternoon Shift - 2233)

The Manufacturing Production Supervisor is responsible for leading safe, compliant, and efficient production operations while fostering a high-performance culture across the shift. This role ensures that products are manufactured in accordance with safety, food safety, quality, delivery, and cost expectations by effectively coordinating people, materials, equipment, and processes.

The Manufacturing Production Supervisor is expected to achieve production targets, develop frontline talent, drive engagement, eliminate operational losses through problem-solving, and collaborate cross-functionally to support organizational goals. Success in this role is demonstrated through strong safety performance, operational excellence, employee development, continuous improvement, and sustainable business results.

• →Lead a production team of hourly employees across one or multiple production lines while promoting Riverside's values and operating principles.
• →Ensure compliance with Health & Safety, Environmental, GMP, Food Safety, Quality, and regulatory requirements.
• →Plan and execute daily production activities to achieve production schedules, labor standards, and operational targets.
• →Optimize the utilization of labor, equipment, and materials to maximize efficiency and minimize waste.
• →Lead, coach, train, and develop employees to build capability and strengthen bench strength within the operation.
• →Conduct regular one-on-one meetings with team members to identify development opportunities and create action plans for success.
• →Drive employee engagement through effective communication, coaching, recognition, and team involvement.
• →Collaborate with Quality, Maintenance, Engineering, Supply Chain, Warehouse, R&D, and People & Values teams to achieve business objectives.
• →Lead root cause investigations and corrective actions to eliminate recurring operational, quality, and safety issues.
• →Manage labor requirements including staffing, scheduling, agency labor coordination, attendance management, and vacation approvals.
• →Review and approve employee timekeeping records within ADP and ensure payroll accuracy.
• →Support employee relations processes, coaching discussions, investigations, and performance management activities.
• →Promote continuous improvement through Lean Manufacturing, 5S, problem-solving, waste reduction, and process optimization initiatives.
• →Conduct safety observations, risk assessments, incident investigations, and corrective action follow-up activities.
• →Ensure effective shift communication and handovers to maintain operational continuity.
• →Perform other duties as assigned.

• Values-led: You’ll be a member of a thoughtful and compassionate team that prioritizes respect, teamwork and resourcefulness along with a good dash of fun. Sometimes, even making granola bars is hard, and life’s too short to take ourselves so seriously that we don’t enjoy the journey.
• Unparalleled experiences and opportunities: We’re still determining who we are and what we can be. Help us shape what this organization will look like and what we’ll offer the world, into the future. This means rolling up your sleeves and sometimes building the process – fast! – while employing it. At Riverside, progress occasionally means proceeding imperfectly, and we’re okay with that, as long as we’re staying true to our values and learning and improving along the way.
• Access to everyone: We’re a flat organization with few silos which means you’ll have full access to everyone from our founders to our production staff. Even when employees dress up, they wear steel-toed shoes. So don’t be shy. Speak up, share your ideas and go places you normally wouldn’t – like the plant, or the boardroom.
• Personal development: We’ll support and empower you to chart your own path and reach any heights you set for yourself. Career paths at Riverside are carved by the people walking on them, not dictated by leaders. Count on us to give you the training and tools to grow and progress.
• Gratitude: As a growing business, we can’t always offer formal recognition like awards programs, but we do show our true gratitude and appreciation. At Riverside, we’re all in this together and we value you.
  
• Be a Riverside Brand Ambassador: Stay relentlessly close to our consumers and represent the brand in every interaction, decision, and deliverable. Bring the consumer voice into your work by protecting product quality, availability, and experience, acting early when standards slip, and delivering consistent value that earns trust, advocacy, and long-term brand love.

• Bachelor’s degree in engineering, Food Science, Business Operations, Manufacturing Management, or a related field; equivalent combination of education and experience may be considered.
• Minimum 5 years of manufacturing experience with demonstrated knowledge of production operations.
• Strong understanding of Health & Safety, GMP, Food Safety, Quality Systems, and regulatory compliance requirements.
• Experience leading teams in a fast-paced manufacturing environment.
• Proficiency with Microsoft Office applications.
• Experience working with ERP systems and production reporting tools.

• Experience within the food manufacturing industry.
• Lean Manufacturing, Six Sigma, Continuous Improvement, or 5S experience.
• Experience with workforce planning, labor management, and performance coaching.

• Strong team leadership, coaching, and employee development skills.
• Ability to build highly engaged and accountable teams.
• Excellent communication and interpersonal skills.
• Effective problem-solving and root cause analysis capabilities.
• Strong analytical and decision-making skills.
• Mechanical aptitude and operational troubleshooting ability.
• Strong planning, prioritization, and organizational skills.
• Ability to manage multiple competing priorities in a dynamic environment.
• Self-starter with a high degree of initiative and adaptability.
• Demonstrates humility, collaboration, and continuous learning.
• Results-oriented with a strong focus on operational excellence.
• Ability to influence and collaborate effectively across departments.

 

Foster Collaborative Relationships

Builds partnerships and works collaboratively with cross-functional teams to achieve shared objectives.

Optimize Work Processes

Continuously improves processes, eliminates waste, and drives efficiency through Lean principles and structured problem-solving.

Direct Work

Provides clear direction, removes barriers, and ensures team members have the resources needed to perform successfully.

Plan and Align

Establishes priorities and aligns people, resources, and activities to support safety, quality, delivery, cost, and improvement objectives.

Develop Talent

Coaches, mentors, and develops employees to improve capability, engagement, and succession readiness.

Drive Results

Establishes challenging goals and delivers measurable business results through disciplined execution.

Process Orientation

Uses standardized processes, data, and continuous improvement principles to enhance operational performance.

Manages Ambiguity

Maintains effectiveness during uncertainty by making sound decisions with incomplete information.

Problem Solving

Identifies root causes and implements sustainable corrective actions to prevent recurrence.

Operational Excellence

Drives productivity, quality, safety, and cost improvements through daily management systems and employee engagement.

 

100% completion of monthly one-on-one discussions and documented development plans for direct reports

Monthly

Track 2 Operator progression and cross-training completion

≥50% of team at Track 2 or higher

Annual engagement survey score improvement versus previous year

≥5% improvement YoY

Production attainment versus schedule

≥98% attainment to production plan

Kilograms produced per Direct Labor Hour (KG/DLH)

≥5% improvement YoY

Manufacturing yield improvement

≥2% improvement YoY

Reduction in pre-operational inspection findings, operator errors, and non-conformances

≥10% reduction YoY

Internal GMP and food safety audit performance

≥95% compliance

Health & Safety Gemba walks completed and documented

Minimum 2 per month

Corrective actions from incidents and hazards closed on time

≥95% closure on time

RCA completion and implementation of corrective actions for recurring issues

100% completion within agreed timelines

Scrap, rework, and downtime reduction

Year-over-year reduction

Payroll accuracy and adherence to company attendance and vacation policies

≥99% payroll accuracy

Successful execution of improvement initiatives involving Operations, Maintenance, Quality, and Engineering

≥90% on-time completion of assigned actions

Effective shift handovers with documented risks, priorities, and action items

100% completion

 

If you have the commitment to excellence, the energy, the attitude and experience we need, then please submit your resume to careers(AT)riversidenaturals.com with the job title you are applying for in the subject line or click the apply button!

Riverside Natural Foods Ltd. is committed to providing an inclusive and accessible environment for everyone. If you have a disability and require accommodation in the interview process, please let us know when you apply. We thank all applicants for their interest; however, due to volume, please note that only candidates selected for an interview will be contacted.

Disclaimer: As part of our recruitment process, we may use technology-assisted tools, including automated systems, to support the review and assessment of applications. These tools do not make final hiring decisions. All decisions related to screening, interviewing, and selection are made by our Talent Acquisition and hiring teams.