Principal/Senior Product Manager, Communications

The Communications team builds the core social fabric of Roblox, shaping how millions of users talk, text, and connect in real-time. As a Principal Product Manager for Communications, you will tackle our most ambiguous and high-impact challenges, while partnering deeply with Engineering, Design, Trust & Safety, and Policy to ensure our communication tools are safe, reliable, and deeply engaging for users of all ages. Beyond building great products, you will be a force multiplier, including mentoring PMs and continuously raising the bar for product excellence across the organization.

This role is based in our San Mateo HQ and reports to the Director of Product, Communication & Communities.

• Define and own the end-to-end product strategy for how users communicate on Roblox across text and voice, and evolve new real-time communication capabilities over time.
• Lead large, cross-org initiatives that span Public Comms, Private Comms, Comms Platform, and partner teams (e.g. Connection, Trust & Safety), from problem framing through launch and iteration.
• Act as a principal-level IC by directly owning a small number of the most complex, high-impact bets, including defining problem spaces, success metrics, and multi-release roadmaps.
• Mentor and elevate other PMs in the Communications group, improving product discovery, strategy docs, PRDs, and experiment design across pods.
• Partner deeply with Engineering, Design, Data Science, and Trust & Safety to deliver safe, reliable, and delightful communication experiences for users of all ages at global scale.
• Represent Communications in senior forums, driving alignment on tradeoffs and decisions through clear written narratives and data-driven reviews.

• 10+ years of product management experience, with significant time spent on consumer communications, messaging, social, or real-time interaction products (e.g. chat, voice, small-group comms).
• A proven track record operating at principal-level scope: setting strategy for a large product area, leading multiple cross-org initiatives, and influencing VP+ stakeholders.
• Strong technical depth and experience partnering with senior engineers on architecture, performance, and reliability for large-scale, distributed systems.
• Demonstrated success shipping and scaling communication features in complex environments that include safety, policy, or regulatory constraints (ideally in all-ages or trust & safety-heavy products).
• A history of improving product process and craft and raising the bar on how teams discover opportunities, define problem spaces, prioritize, and experiment, not just shipping your own roadmap.
• Expert written and verbal communication skills, with the ability to build clear narratives, drive alignment across many teams, and make thoughtful, data-informed decisions.

• User-obsessed about how people naturally connect, coordinate, and socialize online, and motivated to make those interactions safer and more meaningful on Roblox.
• A systems thinker who can connect user needs, safety and policy constraints, and technical architecture into coherent, long-term strategies.
• Comfortable with ambiguity, able to bring structure and clarity to fuzzy problem spaces without waiting for perfect information.
• A trusted cross-functional partner who builds strong relationships with Engineering, Design, Data, Policy, and Safety, and can navigate complex tradeoffs together.
• A coach and multiplier, excited to mentor PMs and raise the overall bar for product thinking and execution across the Communications org.
• Calm and decisive under pressure, able to balance short-term execution needs with long-term strategic bets.

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