Senior Accounts Receivable Specialist - Colombia

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  Record incoming payments accurately in NetSuite and reconcile them with bank statements.

• Apply customer payments to invoices and credit memos using remittance information while resolving discrepancies or unapplied balances.

• Monitor aging reports and follow up with customers regarding outstanding receivables to ensure timely payment.

• Generate and distribute monthly and ad-hoc customer account statements.

• Own and manage the Accounts Receivable email inbox, ensuring timely responses and issue resolution.

• Respond to customer inquiries regarding invoices, payments, and account status.

• Partner with accounting, IT, sales, and order entry teams to resolve billing issues and support month-end close activities.

• Identify opportunities to streamline A/R processes and improve efficiency.

• Assist the accounting team with reporting, analysis, and special projects when needed.

Your day starts by reviewing the A/R inbox for customer inquiries, payment confirmations, and internal requests.

You’ll log into NetSuite to record cash receipts and apply payments to the appropriate invoices and credit memos. Later in the morning, you’ll generate customer account statements and review aging reports to follow up on outstanding balances.

Throughout the day, you’ll collaborate with sales and customer success teams to resolve billing discrepancies and ensure a smooth customer experience. Before the end of the day, you’ll ensure all inbox requests are addressed, helping maintain accurate records and strong cash flow for the business.

You are a detail-oriented and highly organized finance professional who enjoys working in fast-paced environments and collaborating with different teams.

You take ownership of your responsibilities—from recording cash receipts to resolving customer payment issues—and proactively identify ways to improve processes.