Strategy & Operations Manager, In-person (Remote)

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being. 

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

Rula is a remote-first company. We currently hire in most U.S. states, with the exception of Hawaii.

We are seeking a Strategy & Operations Manager to join our team and accelerate the expansion of in-person behavioral healthcare. Near term, you will lead our efforts to scale in-person psychiatry services and build a robust office safety and suitability program. Serving as the operational lead and subject matter expert for in-person psychiatry, you will partner with supply teams to establish provider acquisition channels, design compelling value propositions, craft demand generation strategies, and maintain regulatory compliance across target markets. As our in-person care model scales and strategic priorities evolve, you will also take ownership of new high-impact initiatives. The ideal candidate is an analytical, strategic thinker and succinct communicator who excels in high-ownership, accountable environments.

• 5+ years of experience in management consulting, strategy & operations, chief-of-staff or analytical roles at a top-tier consulting firm, high-growth technology company, or two-sided marketplace

• 2+ years of experience leading and executing complex, cross-functional initiatives

• Strong analytical and modeling skills, including hands on experience querying data (e.g., Looker, Hex) and building complex financial or operational models in Google Sheets

• Excellent verbal and written communication skills tailored for a remote environment, with a proven ability to synthesize complex analyses into crisp summaries ("So what?") and tailor to audience (from core team to executives)

• Strategy development experience; the ability to define a business problem and turn possible solutions into actionable plans

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

• Previous experience working within behavioral healthcare

• Experience working within a strategic planning / OKR-type process

• Experience with Salesforce reporting

• Strong organizational and project management skills are a huge plus; experience using tools like Notion, Asana, Jira, etc to plan and track work