Patient Access Coordinator 11AM-8PM

Patient Access Coordinator

At Rural Psychiatry Associates, we are committed to bringing quality mental health services to rural and underserved communities across the country. We are looking for a Patient Access Coordinator who is compassionate, organized, and ready to make a meaningful impact every day.

This role is ideal for someone who enjoys helping people, thrives in a fast-paced healthcare environment, and values teamwork and purpose-driven work.

Position Details

• Full-Time - 11AM-8PM
• In-Office Position – Grand Forks, ND 

What You'll Do

• Serve as the first point of contact for patients and visitors
• Schedule appointments and coordinate patient care access
• Verify insurance and obtain prior authorizations
• Maintain accurate patient information and documentation
• Support telehealth appointments and patient onboarding
• Collaborate with providers and internal teams to ensure smooth operations
• Maintain HIPAA compliance and patient confidentiality

What We're Looking For

• Strong customer service and communication skills
• Ability to multitask and stay organized
• Attention to detail and accuracy
• Computer proficiency and ability to learn new systems
• Healthcare scheduling or EHR experience preferred

Benefits

• Medical, Dental & Vision Insurance
• 401(k)
• Paid Time Off
• Paid Holidays
• Life Insurance
• Short & Long-Term Disability

If you're looking for a career where your work truly matters, apply today and help us improve access to mental health care in rural communities.