Lead Consultancy Director

At Sabio Group, we're dedicated to fostering an environment where employees thrive. Since 1998, we've built a dynamic culture that is both challenging and fun, driven by a team of ambitious, knowledgeable individuals who are passionate about leading the CX revolution. We're seeking creative, resourceful people to join our fast-growing organisation, where you'll have the opportunity to develop your skills and contribute to a culture of continuous learning.

We work with some of the world’s largest organisations across various industries, delivering exceptional digital customer experiences through our unique blend of expertise, technology, and insight. As one of Europe’s fastest-growing providers of CX transformation solutions, we’re committed to sustainability, diversity, and inclusion, ensuring our workforce reflects the diverse society we serve. Join us and help shape the future of customer experience.

We are seeking an exceptional, UK-based Lead Consultancy Director to lead, professionalise and scale Sabio’s Consulting & Advisory business across AI & Automation, Data & Insights, and Operational Customer Experience (CX).

This is a senior, revenue-generating leadership role with full accountability for shaping the proposition, driving sales performance, delivering high-impact client engagements, and building a high-performing consultancy team. The successful candidate will combine strategic vision with hands-on delivery and commercial drive — operating as both a hunter (new logo acquisition and market expansion) and a farmer (growing and deepening existing client relationships).

This role is critical to Sabio’s next phase of growth. The Lead Consultancy Director will transform Consulting & Advisory into a scalable, profitable, high-impact capability that:

For the right candidate, this is a platform-building opportunity — with scope to shape a national offering and scale into Europe over time.