~2h ago
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Migration Delivery Senior Lead - Marketing Cloud/Revenue Cloud/Tableau

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OtherCloud
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Quick Summary

Key Responsibilities

Marketing Cloud (Engagement/Intelligence), Revenue Cloud (CPQ/Billing), or Tableau. Apply AI literacy and prompt engineering skills to guide AI agents in data retrieval, migration health reporting,

Requirements Summary

Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing), or Tableau. Demonstrated ability to drive business value, facilitate technical discussions,

Technical Tools
OtherCloud

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role

~1 min read

The Migration Delivery Lead is an individual contributor who leads complex customer migration engagements from kickoff through successful go-live. You serve as the primary technical and strategic point of contact for your migration pod — building trust with customers, coordinating with our Global Delivery Center (GDC) engineering partners, and ensuring every engagement drives real, measurable value as customers move to modern cloud architectures.

Responsibilities

~1 min read
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    Lead end-to-end customer migration engagements — owning technical delivery, project health, and successful go-live outcomes.

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    Partner with Account Teams and Sales leadership to align migration goals with customers' broader business strategy, renewal, and expansion objectives.

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    Build strong relationships with both business and technical stakeholders, translating complex migration challenges into clear, actionable decisions.

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    Develop and execute focused delivery plans that prioritize high-impact milestones and hold pod-level timelines to account.

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    Facilitate enablement and alignment sessions to ensure customer teams are prepared and confident for platform transitions.

  • Drive adoption of AI agents and automation toolkits to accelerate discovery, data mapping, and code conversion — reducing manual effort and compressing delivery timelines.

  • Collaborate closely with GDC partners, delegating repeatable technical tasks while maintaining full accountability for output quality.

  • Work in close alignment with Outbound Product Managers to stay current on product roadmaps and translate field insights into product improvements.

  • Identify underutilized platform capabilities and incorporate them into migration roadmaps to increase customer throughput and adoption.

  • Serve as a subject matter expert in at least one key domain: Marketing Cloud (Engagement/Intelligence), Revenue Cloud (CPQ/Billing), or Tableau.

  • Apply AI literacy and prompt engineering skills to guide AI agents in data retrieval, migration health reporting, and task automation.

  • Act as the technical point of contact during major migration incidents — coordinating with Engineering and Product to protect the customer's operations during cutover phases.

  • Monitor technical trends proactively and provide tailored release recommendations to optimize migrated environments for performance and stability.

Requirements

~1 min read
  • 8+ years of experience in Professional Services, Customer Success, or Technical Consulting, with a strong focus on large-scale platform migrations.

  • Deep, hands-on domain expertise in one or more of the following: Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing), or Tableau.

  • Demonstrated ability to drive business value, facilitate technical discussions, and navigate complex stakeholder conversations.

  • Ability to translate complex technical architectures into business-friendly language and guide customers through data transformations.

  • Proven experience working with global or offshore delivery models (such as GDC) to accelerate project delivery.

    • Certifications in relevant domains (e.g., Marketing Cloud Consultant, CPQ Specialist, Data Cloud Consultant, Tableau Desktop Specialist).

    • Prior experience as an individual contributor leading multi-million dollar transformation engagements.

    • Salesforce AI Associate or Agentblazer certifications.

  • Familiarity with AI agents or automation tools applied to data mapping, sentiment analysis, or task automation.

  • Understanding of how target cloud platforms integrate with telephony systems, third-party data sources, and self-service portals.

  • Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

  • You'll join a team that is shaping how Salesforce customers adopt the next generation of cloud technology — with access to cutting-edge AI tools, a collaborative global delivery model, and a direct line to the Product teams building the platforms you work with. This role offers real influence: your field experience will directly inform how migration tooling evolves, and your work will be visible across the business.

    *LI-Y

    Unleash Your Potential

    When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

    Accommodations

    If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

    Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

    Posting Statement

    Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

    Location & Eligibility

    Where is the job
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    Location terms not specified
    Who can apply
    Same as job location

    Listing Details

    First seen
    October 3, 2026
    Last seen
    October 3, 2026

    Posting Health

    Days active
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    Repost count
    0
    Trust Level
    49%
    Scored at
    October 3, 2026

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    Migration Delivery Senior Lead - Marketing Cloud/Revenue Cloud/Tableau