Missionforce - Deployment Strategist, Public Sector

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

• 5+ years of experience in strategic solutioning and oversight of cloud-based technology deployments, with a proven track record of leading successful, impactful enterprise-level projects.

• Understanding of the Salesforce platform and ecosystem.

• Experience leading and overseeing deployments of AI/LLM technologies, including end-to-end engagement management.

• Exceptional ability to confront open-ended problems in unstructured, ambiguous environments, demonstrating a curious, analytical, and solution-oriented approach.

• Demonstrated entrepreneurial spirit, a "get-things-done" attitude, and a relentless focus on fast delivery and measurable customer impact.

• Excellent collaboration and communication skills (written and verbal), with the ability to explain complex strategic and technical concepts to non-technical stakeholders and C-suite executives, and translate business needs into strategic requirements.

• Proven experience managing executive customer relationships in a strategic advisory or consulting role.

• Demonstrated AI consulting abilities from experience in conversation design, responsible AI practices, and prompt engineering.

• Experience working in or adjacent to secure environments.

• • Experience supporting U.S. Department of Defense (DoD), Intelligence Community (IC), or Federal Civilian agencies.

  • Background in defense/aerospace industries or operational military/logistics experience.

  • Familiarity with IL5/IL6/CNSS #1253 requirements or deployment to classified environments.

  • Experience with Salesforce Data Cloud and/or Agentforce platform.

  • Experience developing conversational AI solutions within regulated industries or highly sensitive environments (e.g., healthcare, finance).

  • Salesforce platform certifications (e.g., Administrator, Data Cloud Consultant, Agentforce Specialist).

  • Knowledgeable across Salesforce CRM (Service, Sales, and Marketing Clouds).

  • Experience with AI/ML concepts beyond LLMs, such as natural language processing.

  #LI-Y

  This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

  Unleash Your Potential

  When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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  In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

At Salesforce, we believe technology should serve the greater good—powering mission outcomes, stewarding taxpayer resources, and enabling innovation at speed and scale. We are seeking a Deployment Strategist to join our elite Public Sector team and play a pivotal leadership role, focused on driving the successful adoption and strategic implementation of Salesforce solutions for our mission-critical work across the U.S. Department of Defense, Intelligence Community, Aerospace & Allied Nations.

The Missionforce Deployment Strategist is a trusted advisor and the primary front-facing contact for our most strategic national security and allied defense programs. This role is less about hands-on technical execution and more about solutioning, strategic oversight, and executive relationship management. You will work directly with mission owners to help define and steer their Salesforce strategy and roadmap, bridging their strategic needs with our cutting-edge capabilities across AI, enterprise business systems, analytics, and logistics.

A Deployment Strategist will deeply understand our customers' most complex business problems, facilitating workshops, like agent design and jobs-to-be-done, to craft innovative and impactful solutions that leverage our Salesforce platform. You will be instrumental in addressing organizational readiness for AI adoption, guiding customers through the necessary changes to maximize their investment.