Senior Accountant- Accounts Receivable

• Own and lead end-to-end collections efforts across global entities, targeting <10% past-due AR.

• Act as the escalation point for high-value or sensitive customer accounts; directly resolve disputes or delays through proactive communication.

• Assign collections tasks in NetSuite to junior AR specialists and oversee follow-up status.

• Partner with Legal or Contracts teams where necessary to support escalated or at-risk receivables.

• Collaborate with regional sales teams to support timely collections and align on customer-specific follow-up.

• Drive the 13-week rolling cash inflow forecast in collaboration with Treasury, with detailed inputs by customer and entity.

• Analyze inflow forecast vs. actuals, highlight key deviations, and recommend corrective actions.

• Provide entity-level AR and collections commentary during weekly check-ins with Finance leadership.

• Oversee the AR shared inbox workflow — assign queries, establish triage rules, and ensure all emails are responded to within 2 business days.

• Support daily and month-end cash application reviews to ensure customer payments are accurately posted.

• Review unapplied cash reports weekly and coordinate resolution with internal teams.
  
  

• Monitor the Dunning module to ensure automated reminders are functioning and reaching the correct customer contacts.

• Review AR Aging across all business entities to ensure accurate credit memo application and balance integrity.

• Lead creation of credit memos (tax adjustments, product returns, bad debt write-offs) and coordinate approval with relevant departments.

• Identify and recommend improvements in AR processes, reporting accuracy, and system workflows.

WHAT YOU BRING:

• Bachelor’s or Master degree in Finance, Accounting, or a related field.

• 4+ years of experience in Accounts Receivable, including global collections experience.

• Hands-on experience with ERP systems (e.g., NetSuite), Dunning tools, and forecasting processes.

• Proven ability to independently manage escalations and communicate with internal/external stakeholders.

• Strong Excel and reporting skills (pivot tables, trend analysis, variance explanation).

• Highly organized, detail-oriented, and capable of driving consistent execution under tight timelines.