Technical Training Specialist II (m/w/d)

We are looking for a dynamic Technical Training Specialist (m/w/d) that will be capable of training across all touch points of the Resideo community.  This ranges from our technical installer customer base, developing relationships with educational establishments, and potential support for Resideo teams.  By applying blended learning, covering multiple training methods will mean the TTS will need to be adaptable, ensuring the right content is delivered to right audience.

The TTS will identify, support and develop new training material applicable to market requirements.  This will also include working with project teams introducing new products and solutions, ensuring all necessary training needs are covered.

Working with the local Sales and Technical teams, the TTS will proactively manage the schedule of training events, classes and on-demand requests from other parts of the Resideo business.

The TTS may provide technical field support for products they provide training on.  This could involve on-site support consisting of initial installs where needed.  The TTS will also provide an escalatory path for front line technical support, which may also require on-site visits as required.

This is a challenging role.  It will rely on your ability to build effective relationships across different functional teams.  The TTS will be a Resideo Academy brand representative in Germany, so you must have a passion for knowledge transfer and education, and able to excite and engage with all our customers.
 

• Life, Accidental Death & Disability Insurance
• Vacation and Christmas Bonus (IG Metall collective agreement)
• 30 Days' Annual Leave
• Company Vehicle Provided

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