Revenue Strategy Coordinator - The Starling Atlanta Midtown

• →Assist the Director of Revenue Management with daily analysis of occupancy, pickup trends, and market demand.
• →Compile and prepare revenue performance reports for daily, weekly, and monthly review.
• →Support revenue forecasting by gathering and organizing historical data and demand trends.
• →Assist with preparation for weekly revenue strategy meetings.
• →Review and manage room inventory controls and pricing.
• →Assist with system audits to ensure correct rates, restrictions, and availability.
• →Monitor competitive set pricing and market changes.

• Support reservations operations including group block maintenance, rooming list management, and reservation accuracy.
• Support reservation agents with complex booking situations or system questions.
• Ensure reservation accuracy and adherence to hotel policies.
• Monitor reservations inbox and respond to guest and partner inquiries as needed.
• Assist with commission processing and reservation reporting.

• Coordinate with Sales, Front Office, and Accounting to ensure alignment on group blocks, reservations, and revenue reporting.
• Assist in resolving reservation or billing discrepancies affecting guest satisfaction or revenue.
• Provide operational support during high demand periods.

• Perform regular system audits to ensure accurate rate loading, inventory controls, and booking restrictions.
• Maintain data accuracy across revenue management and reservations platforms.
• Assist in identifying system discrepancies that may impact revenue or booking performance.

• Assist with departmental responsibilities during the absence of the Director of Revenue Management or Reservations Manager to ensure continuity in operations.
• Support special projects focused on improving processes, reporting, and operational efficiency.

• Minimum 2 years of hotel experience, preferably in Front Office, Reservations, Accounting, or Revenue Management.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and organizational skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong communication and customer service skills.
• Proficiency in Microsoft Office, particularly Excel.
• Experience with Hilton hotel systems is a plus.
• College degree preferred but not required.

• Strong understanding of revenue recognition principles and applicable accounting standards
• Knowledge of accounts receivable, invoicing, and billing processes
• Proficiency in financial systems and enterprise resource planning tools
• Excellent analytical and problem-solving skills for resolving discrepancies and interpreting data
• High level of accuracy and attention to detail in data entry
• Strong Excel skills, including pivot tables, formulas, and data analysis
• Ability to work independently and meet deadlines in a fast-paced environment
• Effective communication skills for interacting with internal teams and external clients
• Strong organizational and time management skills
• Ability to interpret and apply financial regulations and company policies

This role is well suited for someone who:

• Is interested in a long-term career in Revenue Management or Hotel Leadership.
• Enjoys working with data, systems, and analytics.
• Has strong critical thinking and problem-solving skills.
• Thrives in a fast-paced environment with competing priorities.
• Is detail oriented and highly organized.
• Values collaboration and delivering excellent guest service.