Marketing Assistant

United States·Shreveportmid

OtherMarketing Assistant

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Quick Summary

Overview

About Us Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics,

Technical Tools

OtherMarketing Assistant

Scorpion is the leading provider of technology and services helping local businesses thrive. We do this by helping customers understand local market dynamics, make the most of their marketing, and deliver experiences their customers will love. We offer tools to know what’s going on with marketing, competitors, and customers. We offer a unique blend of AI support and teams of real human people with local expertise committed to customer success. At Scorpion, we are ready to do whatever it takes to help our clients reach their goals. Our technology and personalized tools bring everything together to help local businesses easily understand their unique business, market, and customer needs. We put SEO, Reviews, Advertising, Email Marketing, Chat and Messaging, Social Media, Website, Lead Management, Appointment Scheduling, and more to work for local businesses. We’re a technology-led service with a human touch.

About the Role

~2 min read

The Marketing Assistant supports Account Managers and Directors in delivering a high-quality client experience by upholding service standards and completing reactive and proactive client tasks promptly and professionally.

The main objective as a Marketing Assistant is to meet client and team needs with exceptional turnaround time to ensure we’re always providing the best experience possible.

Scorpion supports a range of work arrangements, including in-office, hybrid, and remote roles. For positions designated as remote, employees who live within commuting distance of a Scorpion office may be asked to work from the office based on team needs, collaboration opportunities, or business priorities. Specific expectations will be discussed during the interview process.

Scorpion is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or physical or mental disability. We believe in creating a dynamic work environment that values diversity and inclusion.

Reasonable Accommodations

Scorpion participates in the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates. For more information on E-Verify, please visit www.uscis.gov.

Responsibilities

~1 min read

→Communicate with clients in professional manner via email/phone
→Support the AM in the coordination and execution of requests in a timely manner
→Resolve issues and problems, or complete tasks related to the client’s website, campaign or account
→Address basic client campaign and account questions
→Track all reactive client emails to ensure every client email is acknowledged before leaving for the day
→Experience in customer service, marketing, or account coordination
→Strong written communication and organization skills
→Ability to professionally correspond with both internal teams and clients
→Flexibility to support basic client needs when AMs are unavailable

Education
- Bachelor's degree in Marketing, Advertising, Business, Communications, or a related field—or equivalent practical experience.

Experience
- 0-1 year, including internships. Great for recent graduates or early-career professionals.

Skills
- Effective organizational and multitasking skills with the ability to manage multiple client and/or AM requests simultaneously.
- Proficient critical thinking and problem-solving skills.
- Strong written and verbal communication skills, with a client-first mindset. Ability to effectively communicate with sophisticated clientele.
- Knowledge in Scorpion’s technology suite, which includes Platform, CSX and CMS.
- Attention to detail and a problem-solving approach to task management.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Demonstrated ability to correctly delegate tasks to the correct Support team.
- Confidently utilize Scorpion technology to answer basic client campaign and account questions