Certified Medical Assistant Scribe #Full Time

The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors’ practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties.

The Certified Medical Assistant (CMA) will serve as a key member of the patient care team in an ambulatory setting. This position will work closely with providers across multiple specialties as well as with other clinical and administrative staff to deliver an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of empathy, inclusion, trust, communication, safety, and service.

• Greet patients & visitors and answer telephone calls.
• Prepare patients for their visit, including:
  • Pre-visit organization of information, performing patient escort and rooming functions (taking vital signs, medication reconciliation, accurate documentation of chief complaint, updating history as requested, updating EMR (Epic) as required).
  • Assisting patients as needed with walking, dressing, collecting and processing specimens and point of care testing, preparing for exam, etc. Serving as a chaperone in the exam room as requested.
  • Assisting physicians or other clinical staff with examinations, procedures, and department-specific therapies as requested.
  • Performing phlebotomy duties and point-of-care tests such as urinalysis and pregnancy tests.
  • Preparing and labeling collected specimens and ensuring timely delivery of specimens to appropriate designation.
  • Ensuring that proper labs are drawn and documented via Epic. Assisting in troubleshooting missing labs from Epic as instructed by supervisor.
  • Entering orders in Epic as required.
  • Preparing and maintaining medical charts.
  • Copying and mailing requests for medical records.
  • Performing additional check-out functions such as scheduling, referrals, and additional tasks as needed
  • Notifying physicians and nurses of emergencies and performing first aid.
  • Processing, sterilizing, and organizing instruments daily.
• Perform additional specialty-specific duties as assigned and based on clinical operation needs, including:
  • Setting up examination room/ultrasound machine for joint injection, Botox injections, or Baclofen pump refills.
  • Discharging patients from fluoroscopy recovery room with post-fluoroscopy instructions.
• Other duties as assigned.

• Assist providers with medical scribing to document patient’s medical records, including but not limited to medical/surgical history, medications, and allergies, applying attention to detail to produce accurate documentation in Epic as required.
• Accompany physician during consultation and examination as directed.
• Transcribe details of the interview and physical exam per physical instruction, utilizing medical terminology and documentation guidelines within the EMR.
• Complete all necessary documentation of the patient encounter in the medical chart, including entering orders as dictated by the physician.
• Maintain a list of patient tests, keeping track of results as they become available.
• Scan and file lab reports/test results and charts via electronic medical record, alerting the physician as laboratory or radiology results become available.
• Follow up on lab reports and track any missing or delayed studies.
• Other duties as assigned.
• May not act independently but document the physician’s or licensed independent practitioner’s dictation and/or activities.

• High school graduate or equivalency and graduated from an accredited Medical Assistant program, plus specialized certifications as needed.
• CMA must be certified by a credentialing body.
• Current BCLS/AED certification required.
• Ability to clearly summarize complex medical information in written form, including strong proficiency in spelling, punctuation, and grammar.
• Understanding of medical terminology, anatomy, and physiology, diagnostic procedures, pharmacology, and treatment assessments to the extent required to understand and accurately transcribe dictated reports. Ability to translated medical abbreviations into their expanded forms.
• Must demonstrate strong organizational and problem-solving skills. Ability to perform across multi- disciplinary and/or specialties while maintaining high productivity and a professional and service- oriented demeanor.
• Must have excellent communication skills, interpersonal skills, and a strong ability to deescalate stressful situations.
• Intermediate proficiency in computer skills including, but not limited to, Electronic Health Systems, Microsoft Excel, Microsoft Word, email systems, etc.
• Will provide coverage as requested throughout practices (multiple sites and flexible schedule).
• Associate degree or additional academic coursework preferred.
• Previous medical assisting experience in an outpatient setting preferred.
• Proficiency with OSHA standards including disposal of biohazard waste preferred.
• Multi-specialty experience in a high-volume setting preferred.
• Prior EMR experience, Epic preferred.

Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education.

At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.

We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.