Shopback 22mo ago

Contract Marketing Operations Associate (ANZ market)

Kuala LumpurContractormid

OtherContract Marketing OperationsContract Marketing

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Quick Summary

Overview

Our Journey The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 60 million shoppers across 13 markets. In 2025,

Technical Tools

OtherContract Marketing OperationsContract Marketing

Our Journey

The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 60 million shoppers across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$800 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.

Develop, coordinate, and execute marketing campaigns and challenges across all Business unit for app, website, CRM, and paid/owned external channels.

Ensure all campaign assets, content, and deals are uploaded accurately and on time.

Support onsite scheduling and placement of marketing assets to maximize visibility for deals secured by the Business Development team.

Coordinate campaign timelines and ensure smooth end-to-end execution.

Stakeholder & Cross-Functional Collaboration

Collaborate closely with various stakeholders from Commercial, Sales Ops, GDs to align strategies and execution.

Proactively manage stakeholders to ensure deadlines and deliverables are met.

Support partnership initiatives and cross-market coordination when required.

Operational Excellence & Process Improvement

Support daily marketing operations coordination and maintain internal documentation, trackers, and schedules.

Identify process gaps and propose improvements to enhance efficiency and campaign effectiveness.

Ensure compliance with internal processes and quality standards.

1+ year of relevant experience in marketing or operations, preferably in digital, tech, or e-commerce environments (fresh graduates with strong internship experience are welcome).

Strong organizational skills with excellent attention to detail.

Proactive and results-oriented, with the ability to manage multiple stakeholders.

Strong communication and project management skills.

Comfortable working in a fast-paced, dynamic, and ambiguous environment.

Able to support ANZ time zone