Assistant Restaurant and Bar Manager

Description

• Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved 

• Effectively manage the restaurant in the absence of the Restaurant Manager 

• Manage operations with passion, integrity, and knowledge while promoting the culture and values of Shore Lodge Whitetail Club 

• Provide direction to shift leaders, and staff to achieve restaurant goals 

• Consistently review staff to identify problems, concerns, and opportunities for improvement 

• Provide coaching and feedback to managers and staff and assess performance on an ongoing basis 

• Create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs and exceed expectations 

• Solicit guest feedback to understand the needs and wants of customers 

• Coach staff on guest services principles and practices 

• Assist in new menu implementation 

• Support creative solutions to areas of improvement 

• Assist in conducting staff and daily pre-shift meetings 

• Recognize and act on strengths and weaknesses of team members, implement strategies with manager to train for areas of improvement and recognize and reward success 

Requirements

• 1 year of experience in a fine-dining or high-volume environment at a high-end restaurant, resort, or private club preferred

• Able to use POS System with speed and grace

• Able to lift minimum of 30 lbs. 

• Must be able to take direction and delegate responsibilities while working in a fast-paced environment 

• Able to work nights, weekends, and holidays

• Time spent in both front of the house and back of the house positions, as well as bartending

• Basic Computer skills in Excel and Word, keyboarding