Merchant Success Associate

RemoteFull-timemid

OtherAssociate

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Quick Summary

Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Merchant Success Associate. In this role,

Technical Tools

OtherAssociate

We are seeking a highly motivated and customer-focused individual to join our team as a Merchant Success Associate. In this role, you will play a crucial part in ensuring the growth and success of our merchants. Working alongside our Merchant Success Managers you will:

-Help build programs for managing large numbers of merchants through automations and playbooks

-Help drive success through proactive outreach to merchants for consultation and mentoring on subscription best practices

-Help drive contract renewals

-Assist in ongoing quality assurance and testing of new features and documentation to drive merchant adoption

-Assist in accounting and collections as required.

Experience with Shopify is required, however this role is perfect for someone looking to get started with success and enterprise success experience is not required. All you need is a passion for delivering exceptional customer service and an eagerness to go above and beyond to ensure merchant success. Joining our team as a Merchant Success Associate offers an exciting opportunity to contribute directly to the growth of our company while working closely with a dynamic group of professionals. If you are driven, customer-focused, and eager to make a meaningful impact, we would love to hear from you.

Location & Eligibility

Where is the job

Worldwide

Fully remote, anywhere in the world

Who can apply

Same as job location

Listing Details

Posted: July 11, 2023
First seen: September 1, 2026
Last seen: September 8, 2026

Posting Health

Days active: 0
Repost count: 0
Trust Level: 28%
Scored at: September 1, 2026

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Skio

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Skio helps brands on Shopify sell subscriptions without ripping their hair out. Customers include Liquid I.V., Bulletproof, Milk Bar, Bev, Muddy Bites, Fly By Jing, Taika, Immi, MatchaBar, KraveBeauty, Glamnetic, Insert Name Here, Doe Lashes, Stryx, Huron, Magic Mind, Remedy Organics, Siete Foods, & ZOX.

Employees

125

Founded

2021

Domain

Jobs

External application · ~5 min on Skio's site

Please let Skio know you found this job on Jobera.