CRM Lead

Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfil this valuable mission. That’s where you come in.

Slice CRM sits at a genuinely unusual intersection: two audiences (consumers and shop owners), four active channels (email, push, in-app, and SMS), and a mission (More Bigger Orders) that requires both sides of the equation to work. The consumer side demands lifecycle automation that drives repeat purchase and habit formation. The shop owner side is newer territory: an SMS-first program built to educate and engage independent operators, giving them the ability to compete with large franchise models. The foundation is being built, and we need someone who can assist in constructing it while running the programs that depend on it.

As CRM Lead, you'll be hands-on. Your primary domain is Braze (Canvas flows, segmentation, campaign architecture, subscription group logic), and you'll operate at the intersection of CRM and data, collaborating with technical partners on the infrastructure that unlocks the next generation of automation. You'll own campaign execution, QA, and platform hygiene while also contributing to how we sequence and evolve our broader CRM strategy across both audiences.

You'll join a small, high-output CRM team working across B2C and B2B audiences in close partnership with marketing, data and engineering. Visibility is high. CRM is a priority at the leadership level, and your work will be seen.

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