Claims Manager

At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded!

Not based near our Tampa HQ? No problem—this role can be done remotely from any U.S. state where we currently hire

• →Manage daily activities of a team of Claims Examiners to include coaching, development, and goal setting/management.
• →Ensure superior customer service is delivered with each insured, as well as external business partners, throughout the process of handling and/or disposition of claims.
• →Evaluate claims and rectify policy coverage issues in excess of Examiner authority.
• →Conduct Open and Closed File Reviews to evaluate and document overall operational value.
• →Develop and analyze statistical reports.
• →Delegate settlement authority and utilize delegated authority effectively.
• →Facilitate the settling of complex claims and process related paperwork.
• →Provide leadership to team members and regularly conduct effective and timely structured Performance Feedback sessions.
• →Assist in conducting team member interviews and make staffing recommendations.
• →Ensure legal compliance, adherence to claims processes, and timely payments.
• →Pursue continued education opportunities to remain abreast of emerging laws or other required changes to insurance-related processes.
• →Perform other duties, as assigned.