Manager, Software Engineering

SmithRx is a rapidly growing, venture-backed Health-Tech company.  Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service.  With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:

• Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.
• Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always.
• Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.

We are seeking a highly skilled Manager, Software Engineering to lead our Tools & Frameworks team. This role is a unique opportunity to manage and scale teams working on infrastructure for core services while driving architectural excellence and ensuring operational efficiency. As an Engineering Manager, you will define and execute a roadmap aligned with company-wide goals, lead a team of talented engineers, and make impactful decisions that shape the future of our platform.  

The Tools and Frameworks team serves as a critical force multiplier for the rest of the SmithRx engineering organization. Composed primarily of backend-focused engineers, this team owns the shared libraries, core backend data, and internal tooling that provide the foundation for our product ecosystem.

As the manager of this team, you will champion developer productivity and systems architecture, ensuring your team designs resilient, scalable APIs and schemas intended for use across multiple business domains. You will play a vital role in balancing technical priorities with business needs, supporting our mission to lower healthcare costs through highly efficient internal infrastructure.

In this role, you will provide: 

• →7+ years of experience in software development, with at least 3+ years managing teams
• →Deep understanding of software architecture, APIs, and scalable systems. Proven ability to make trade-offs between short-term and long-term technical needs.
• →Demonstrated ability to build, lead, and retain high-performing teams in a fast-paced environment.
• →Ability to define a team’s mission and roadmap, aligning it with company-wide OKRs.
• →Exceptional written and verbal communication skills, including the ability to write strategic documentation (e.g., narratives, proposals).
• →A track record of delivering results in ambiguous, high-pressure situations.
• →Experience in managing teams working on backend systems.

• Manage, mentor, and inspire a team of engineers (up to Staff level) to deliver high-quality software solutions.
• Build a collaborative and high-performing team culture focused on accountability, innovation, and excellence.
• Conduct regular performance evaluations, provide actionable feedback, and foster career growth opportunities for team members.

• Define the team’s vision and roadmap, aligning with organizational goals and priorities.
• Partner with product managers and stakeholders to clarify business requirements and translate them into actionable engineering projects. Ensure the execution of major upcoming initiatives, including:
  • Building and maintaining a FHIR (Fast Healthcare Interoperability Resources) translation layer.
  • Decomposing our mono-repository, advancing data federation, and establishing domain event-streaming where necessary.
• Balance short-term deliverables with long-term scalability to ensure sustainable growth.

• Work with Principal Engineers to develop scalable and reliable software solutions.
• Proactively identify and mitigate technical risks, addressing software architecture deficiencies and long-term risks.
• Establish and maintain best practices for development, testing, and operational workflows.

• Partner with product managers, stakeholders, and other engineering leaders to ensure alignment across teams and domains.
• Influence overlapping business/technology areas to reduce inefficiencies and improve delivery speed.
• Act as the primary representative of your teams to senior leadership, customers, and stakeholders.

• Possess a background in either leading engineering teams dedicated to core services and frameworks or having served as an individual contributor within such teams.
• Familiarity with domain-driven design and cross-functional software development.
• Proven ability to work with US timezone distributed teams and stakeholders.

• Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance
• Flexible Spending Benefits 
• 401(k) Retirement Savings Program 
• Short-term and long-term disability
• Discretionary Paid Time Off 
• 12 Paid Holidays
• Wellness Benefits
• Commuter Benefits 
• Paid Parental Leave benefits
• Employee Assistance Program (EAP)
• Well-stocked kitchen in office locations
• Professional development and training opportunities

Location: US Remote