63433771418 - Inbound & Outbound Sales Specialist

Location: 100% Remote (Open exclusively to candidates located in Latin/South America)

Schedule: Monday – Friday | 8:00 AM – 5:00 PM PST

Type: Full-Time

We are seeking a high-performing, customer-focused Inbound & Outbound Sales Specialist to handle our front-line sales, appointment booking, client relationship management, and targeted outbound prospecting.

This is an 80/20 hybrid role: 80% of your focus will be driving revenue through inbound lead handling, relationship management, and customer support, while 20% of your time will be dedicated to outbound lead generation—reaching out directly to high-value decision-makers such as personal assistants, high-net-worth individuals (HNWIs), real estate brokers, and construction managers.

• Inbound Call & Lead Handling: Promptly answer incoming inquiries, qualify prospects, understand their requirements, and guide them through our solution.

• Appointment Booking: Schedule qualified appointments for sales leads and project reps with high precision.

• Relationship Management: Nurture existing leads and client accounts, maintaining strong rapport to encourage conversions, retention, and repeat business.

• Customer Support: Provide exceptional pre-appointment and post-sale customer assistance, resolving questions quickly to ensure a seamless experience.

• Targeted Campaigns: Execute strategic cold calling and cold email campaigns targeting strategic networks (Personal Assistants, HNWIs, Realtors, Construction Managers, etc.).

• Pipeline Generation: Research and identify high-value target accounts, qualify decision-makers, and secure discovery appointments.

• CRM Hygiene: Log all call notes, email communications, and follow-up activities accurately in the CRM to ensure clean pipeline data.

• Location: Must be physically located in Latin America or South America.

• Availability: Ability to reliably work standard Pacific Standard Time (8:00 AM – 5:00 PM PST) hours.

• English Proficiency: Near-native or fully fluent spoken and written English (must comfortably converse with executive assistants, high-net-worth clients, and trade professionals).

• Experience: 2+ years of experience in inside sales, client success/account management, or outbound SDR/BDR roles.

• Communication: Professional, polished, and persuasive communication style—capable of navigating gatekeepers and building trust quickly.

• Tech Proficiency: Hands-on experience with modern CRMs (e.g., HubSpot, Salesforce), cloud phone systems, and cold email automation tools.

• Time Management: Strong ability to prioritize high-volume inbound tasks while maintaining disciplined outbound focus blocks.

• Prior experience selling into real estate, luxury services, construction, or high-end consumer sectors.

• Track record of managing both phone-based inbound pipelines and cold outreach targets simultaneously.