Appointment Setter - 20098

Meticulously log customer preferences, design profiles, structural notes, and routing logistics inside the company CRM.

Maintain a seamless communication bridge with our field designers and the central Office Manager to dynamically adjust calendars based on traffic, weather, or cancellation trends.

Experience: 3+ years of experience in high-volume Appointment Setting, Inside Sales, or Logistics/Dispatch Coordination. Experience within home services, home improvement, or home staging is a significant asset.

Communication Mastery: Polished, charismatic, and native-level English business presence. You must possess the warmth and authority required to build instant trust with retail consumers over the phone.

Spatial & Geographic Literacy: Exceptional mapping and spatial coordination skills. You must be comfortable analyzing maps (Google Maps, routing tools) to calculate drive times, cluster accounts, and master the geography of the NC / SC / GA tri-state region.

The "High-Agency" Logician Mindset: Highly organized and self-directed. You look at a chaotic influx of leads and treat it like a puzzle—proactively finding ways to compress time windows and group appointments seamlessly.

Technical Stack Fluency: Comfortable navigating modern CRMs, digital mapping software, and shared enterprise scheduling calendars.

Route Optimization Rate: Maximizing the number of field consultations grouped by tight geographic sub-regions.

Lead Conversion Velocity: Maintaining a high connection-to-booking ratio across all retail inbound lead sheets.

First-Visit Readiness: Ensuring 100% of booked clients pass into the field fully educated on product tiers, reducing friction for the closing team.