REVENUE SENIOR AGENT

Revenue - Agency 16

Lincoln, NE

$22.503

JR2026-00029647 REVENUE SENIOR AGENT (Open)

**The Department does NOT sponsor Science, Technology, Engineering & Mathematics (STEM) Optional Practical Training (OPT) (Form I-983) or non-immigrant work visas for this position.**

This position is a 100% "working in office" position.

This is advanced, specialized work in the Income Tax Group within the Department of Revenue involved with analyzing tax returns for complete accurate information.

Communicates with all levels of staff including management to resolve tax issues. Expert in specific tax categories, provide technological and procedural assistance to resolve complex tax issues. Collaborates regarding complex tax situations involving statutes, regulations, and other policy matters. Ensure returns are processed efficiently, accurately, and timely. Updates and writes procedures as needed. Provides institutional knowledge and system change suggestions required to implement and support multiple tax programs. Receive and provide written and verbal communication to resolve taxpayer filings.

Knowledge of: processes and/or procedures for processing tax returns; mathematics and accounting; resources available for researching tax laws, rules, and regulations.

Skills in: Identifying trends and/or unique sets of data; recognizing priorities; good judgment and logic in solving problems.

Ability to: communicate to express clear and concise Ideas; utilize interpretive techniques to determine information sought; organize and verify tax data/information from computer generated reports; set priorities; relate effectively with people representing a wide variety of backgrounds; interpret difficult tax situations for taxpayers; determine why a taxpayer is not following the tax laws; use independent judgment; monitor the work of others.