Hardware Reliability Specialist (Starlink)

SpaceX is leveraging its experience in building rockets and spacecraft to deploy Starlink, the world’s most advanced broadband internet system. Starlink is the world’s largest satellite constellation and is providing fast, reliable internet to millions of users worldwide.

As a Reliability Specialist in Starlink, you will take ownership of line quality for state-of-the-art production processes and equipment for manufacturing our printed circuit boards (PCBs). This position is responsible for maintaining product and line quality for all manufacturing process technologies necessary for high-volume PCB production. Your work will form the backbone for millions of next-generation devices used all over the world. For homes, schools, businesses, vehicles, planes, or boats, this team plays an instrumental role in ensuring high-speed connectivity is available to all who need it.

• →Execute production non-conformance management processes including MRB, vendor defects, quality audits, and production containments for our insource PCB line
• →Analyze production defect data and hold quality build reviews to drive root cause and corrective action
• →Build relationships with cross-functional groups to identify, reduce, and ultimately eliminate impacts from production defects
• →Assist production in developing process improvements and provide training to production technicians to ensure Starlink standards are being met
• →Monitor production First Pass Yield (FPY) and true yield to maintain a stable production environment capable of meeting the required PCB production rate, reliability, and cost

• High school diploma or equivalency certificate
• 2+ years of experience in engineering, reliability, manufacturing, or quality field

• Demonstrated capability to think creatively and solve complex problems with little to no supervision on schedule as an individual or as a member of an integrated team
• Bachelor’s degree in an engineering discipline
• Willingness to roll up your sleeves and step into chaotic situations, using technical knowledge and quality background to understand the current state and the most optimal path forward
• Capable of concisely communicating status and needed action, often urgently, to your supervisor and other management levels
• Ability to acquire new technical knowledge, particularly around how Satellite subsystems operate and function
• Good written, oral, presentation, and documentation skills
• Experience reading engineering drawings, including electrical PCBA schematics and mechanical tolerance stacking
• Experience with hands-on defect management and investigation of a high paced production environment
• Experience with MS Excel, SQL, Python, process flow mapping, warehouse management systems, process failure mode and effects analysis (PFMEA)

• Willing to work all shifts, overtime, and weekends as needed. Estimated shift times:
  • 1st shift - 6AM - 4PM
  • 2nd shift - 2PM - 12AM
• Must be able to travel - up to 15%. Work week travel may be required
• This position is based in Bastrop, TX and requires being onsite - remote work not considered

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.  

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.