IT Systems Administrator, IT Applications

• →Collaborate directly with customers and stakeholders to gather requirements, troubleshoot issues, and ensure successful delivery of the project(s) 
• →Create and maintain detailed technical and user-facing documentation for the internal team and end users 
• →Understand how to integrate other applications integrate with each other. 
• →Design, build, and maintain integrations using RESTful APIs, GraphQL, and webhooks to connect SaaS platforms and internal systems
• →Integrate business applications (CRM, ERP, billing, etc.) with a focus on data mapping, transformation, and real-time synchronization
• →Identify integration opportunities that improve efficiency, automate processes, and reduce manual work through deep understanding of operational workflows
• →Apply API & security best practices including authentication (OAuth, API keys), error handling, monitoring, and ensuring secure, scalable, and reliable integrations
• →Integrate alerting and monitoring to ensure the application and the services are performant and reliable
• →Support the Atlassian application stack which includes: Jira Software, Jira Service Management, and Confluence including creation and management of custom complex projects, workflows, schemes, custom fields, and security schemes
• →Serve as one of the SMEs of Atlassian stack which comprises of: Jira, Jira Service Management, Confluence, and more
• →Support and resolve issues with collaborative applications such as Jira/Confluence
• →Develop, test, and deploy upgrades for collaborative applications such as Jira/Confluence 

• Strong experience with scripting (Groovy, Python, or Java) and SQL (especially with ScriptRunner)
• Strong experience upgrading Atlassian applications such as Jira/Confluence in a large, clustered Linux production environment
• Hands-on experience integrating Atlassian tools with other internal systems, CRM, ERP, or billing platforms
• Experience with migrating data between other application platforms  
• Experience working in a fast-paced, team environment with strong analytical, problem-solving, and customer-facing skills
• Strong interpersonal skills to communicate with various business groups (software development teams and other business units)
• Experience leading cross-functional projects and mentoring or training other team members  

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.  

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.