Supplier Quality Specialist (Starlink)

Starlink demands a new type of supply chain. We require our suppliers to provide premium quality with rapidly evolving designs at commercial scale volumes. We are actively looking for candidates who possess comprehensive knowledge of manufacturing and quality tools and have unrelenting motivation to enable suppliers for success.

This position supports the Supply Chain team by managing tactical supplier quality activities with operational rigor, providing high service levels to all stakeholders, and allowing Supply Chain Engineering resources to focus on high priority and proactive actions. This includes eliminating the impact of vendor caused defects to SpaceX engineering and production through rapid defect containment, resolution, and corrective/ preventive action.

Primarily, you will be uncovering non-conformances onsite and working with the Supply Chain Engineering team to improve vendor quality. You will help create a structure for executing and improving processes used to manage supplier deviation requests (SDR), material review board (MRB), supplier part containments, and supplier corrective and preventive action activities. You will drive operational excellence in supplier non-conformance management, and work to reduce future non-conformances. You will build an extensive network within design engineering, build reliability, production, and supply chain management, and a deep understanding of SpaceX systems and processes.

To be successful, you will need:

• A willingness to roll up your sleeves and step into chaotic situations, using technical knowledge and quality background to understand the current state and most optimal path forward
• The capability to succinctly communicate status and needed action, often urgently, to your supervisor and other management levels
• An ability to create and refine ideas or solutions to problems, communicating the benefits of change, and keeping related projects on track
• An ability to acquire new technical knowledge, particularly around how purchased components and assemblies integrate into the rocket and spacecraft

• →Execute supply chain non-conformance management processes, including: SDR, MRB, return to vendor (RTV), and supplier corrective and preventive action (CAPA)
• →Analyze supplier quality data and partner with supply chain engineers and others to drive supplier improvements
• →Build relationships with cross-functional groups to identify, reduce and ultimately eliminate impacts from vendor defects
• →Assist the team in developing policies, standards, processes, and documentation as necessary to ensure continued success

• High school diploma or equivalency certificate
• 2+ years of experience in an engineering, supply chain, manufacturing or quality field

• Bachelor’s degree in engineering or supply chain
• Good written, oral, and presentation skills
• Experience reading engineering drawings, including geometric dimensioning and tolerancing (GD&T)
• Experience with AS9100 or similar quality management system standard
• Previous experience working with suppliers, corrective/preventive action systems, supplier portals
• Experience with MS Excel, SQL, process flow mapping, warehouse management systems, lean production environments, six sigma training

• Must be willing to work extended hours and weekends as needed

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.  

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.