Benefits Specialist Agent - WFH - No Experience Required

For more than 68 years, our organization has supported over 5 million members across more than 40,000 groups, including organizations associated with the NFL, NBA, and MLB. We provide permanent coverage solutions designed to protect union members and their families through retirement and employment transitions. With an A+ (Superior) financial-strength rating from AM Best, we continue to grow while maintaining a strong commitment to service, transparency, and long-term protection.

We are seeking motivated, service-oriented individuals to join our remote team. This opportunity is ideal for someone with strong communication skills who enjoys helping others and wants to build a long-term career. All interactions are with union members who have requested information, so no cold calling or prospecting is required. Complete training, onboarding, and ongoing mentorship are provided.

• →Schedule and conduct virtual appointments with members who have requested information
• →Explain available coverage options and eligibility requirements through video conferencing
• →Assist members with applications and required documentation
• →Complete quality-control follow-ups and maintain accurate records
• →Develop leadership skills through optional training and team-development sessions

• High school diploma or equivalent
• Strong verbal and written communication skills
• Comfortable using basic computer programs and virtual meeting platforms
• Customer service, sales, or retail experience is preferred but not required