Administrator

As an Administrator, you will play an important part in supporting the delivery of exceptional care to patients across a range of specialties, including orthopaedics, neurosurgery, neurology, sports and exercise medicine, and pain management.

The centre provides outpatient consultations, diagnostic imaging and injection therapy services. You will work as part of a multi-functional team, helping to ensure that patients receive a professional, efficient and welcoming service throughout their journey.

This is a full-time position working 37.5 hours per week across the following shift patterns:

• 7:45am to 3:45pm
• 8:00am to 4:00pm
• 10:00am to 6:00pm
• 12:00pm to 8:00pm
• 12:30pm to 8:30pm
• One Saturday in every four

Flexibility across these shifts will be required.

You will be responsible for:

• →Providing the highest standards of customer service and appropriate advice within a multi-functional department
• →Supporting the effective administration of patient care and services
• →Developing and maintaining up-to-date knowledge of the OrthTeam Centre consultants’ practices and sharing relevant information appropriately
• →Working in accordance with all relevant policies, procedures and documented best practices established by the OrthTeam Centre, Spire Manchester Hospital and Spire Healthcare
• →Communicating professionally and sensitively with patients, consultants and colleagues
• →Maintaining accurate records and using internal administration systems effectively
• →Taking a positive and proactive approach to your ongoing professional development
• →Contributing to a supportive, efficient and patient-focused working environment

The successful candidate will have:

• Excellent customer service and communication skills
• Previous relevant experience in a multi-skilled administrative or patient-support role
• Strong organisational skills and excellent attention to detail
• Confidence using computers, including Microsoft Office applications
• Experience using internal administration systems, such as SAP
• The ability to manage competing priorities in a busy healthcare environment
• A professional, compassionate and proactive approach
• The ability to work effectively both independently and as part of a team

Previous administrative experience within healthcare would be advantageous.

We are extremely proud of our heritage in private healthcare and of the values that guide us as an organisation:

• Driving clinical excellence
• Doing the right thing
• Caring is our passion
• Keeping it simple
• Delivering on our promises
• Succeeding and celebrating together

Our people are our difference. Their dedication, warmth and commitment to excellence are what set Spire Healthcare apart.

We are committed to supporting our employees’ wellbeing through a positive work-life balance, ongoing development, support and recognition.

Spire Healthcare is a leading independent hospital group in the United Kingdom. Across our network of hospitals and clinics in England, Wales and Scotland, we provide diagnostic, inpatient, day-case and outpatient care.

For us, it is more than just treating patients. It is about looking after people.

We reserve the right to close this vacancy before the advertised closing date if we receive a sufficient number of applications. We therefore encourage you to apply as soon as possible.

If you require any reasonable adjustments during the recruitment process, please let us know and we will be happy to support you.