Vehicle Logistics & Customer Support Coordinator (Casual)

Australia·AdelaideCasualmid

OtherCoordinator

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Overview

About Us At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward,

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OtherCoordinator

At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But we aren't just about vehicle ownership. We're also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

You enjoy a hands on role with a great mix of vehicle operations, customer service, and administration.
You thrive in a fast-paced environment where no two days are the same and you can make a real impact.
You love delivering great customer experiences and being part of a supportive, close-knit team.

About the Role

~2 min read

Join our Adelaide Hub as a Casual Vehicle Logistics & Customer Support Coordinator, where no two days are the same. This is a hands-on, customer-focused role that combines vehicle operations, administration, and front-of-house responsibilities to keep our hub running smoothly.

This is a short-term casual opportunity (less than one month) operating on a Monday to Friday schedule, ideal for candidates seeking immediate, short-term work.

Maintaining vehicle presentation, fuel/charge levels, and readiness for use

Managing vehicle movements, servicing, repairs, and onsite parking operations

Completing vehicle inspections, photos, and associated documentation

Receiving, preparing, and de-fleeting vehicles, including telematics installation

Coordinating vehicle pickups and handovers with customers, suppliers, and internal stakeholders

Providing a professional front-of-house experience, welcoming customers and visitors

Managing reception enquiries, phone calls, bookings, and customer communications

Maintaining accurate records and supporting day-to-day administrative tasks

Ensuring the depot, reception area, and vehicle storage areas remain organised, safe, and presentable

Supporting the wider Hub team with operational and customer service activities as required

Full unrestricted Australian Driver's Licence (must have)

Ability to work onsite from our Adelaide Hub

Previous customer service, reception, or administrative experience (desirable)

Mechanical aptitude or a general understanding of motor vehicles (desirable)

Strong organisational, administrative, and computer skills

Excellent attention to detail and commitment to compliance

A proactive, can-do attitude with the ability to work independently and as part of a team

Strong customer service and communication skills

Ability to manage competing priorities in a fast-paced environment

A customer-first mindset and willingness to go above and beyond

At Splend, we value diversity and inclusion and consider it key to our success. We’re dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward.

If this role sounds like you, but you're not quite sure if you meet every requirement, apply anyway. We're interested in the whole person - your attitude, your potential, and what you'd bring to the team - not just a checklist of credentials. We'd rather hear from you than have you talk yourself out of it.

When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process.