CR Retention / Sales Specialist

CR·Heredia (Eurocenter)mid

OtherSales Specialist

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Quick Summary

Key Responsibilities

Making inbound and outbound calls to potential or existing customers Promoting and selling products, services, or upgrades based on customer needs Explaining features, pricing, terms,

Requirements Summary

Making inbound and outbound calls to potential or existing customers Promoting and selling products, services, or upgrades based on customer needs Explaining features, pricing, terms,

Technical Tools

OtherSales Specialist

Are you a motivated, results-driven individual with experience in BPO sales? If you know how to close deals, handle objections, and hit performance targets, we want to connect with you.

We’re building a sales-focused talent pool for future openings. If you meet the requirements and are passionate about delivering results, apply now and be among the first considered for our next class.

Responsibilities

~1 min read

As a Sales Representative, your responsibilities may include:

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Making inbound and outbound calls to potential or existing customers
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Promoting and selling products, services, or upgrades based on customer needs
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Explaining features, pricing, terms, and promotions clearly and professionally
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Handling objections and closing sales using persuasive, customer-first approaches
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Recording customer information and interactions in CRM tools
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Meeting and exceeding sales targets, conversion goals, and call quality metrics
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Collaborating with your team and supervisors to continuously improve performance

To qualify for this role, you must have:

Proven ability to meet or exceed sales quotas or commission-based goals

Strong verbal communication skills and persuasive selling techniques

Fluency in English (spoken and written – B2 level or higher)

Comfort working in fast-paced, high-volume environments

A high school diploma or equivalent

Experience using CRM systems, scripts, and productivity tools

Nice to Have

~1 min read

Previous roles in telemarketing, upselling, retention, or cross-selling
Familiarity with platforms like Salesforce, Zendesk, or Five9
Experience handling cold calls, warm leads, or contract renewals

Confidence, resilience, and a goal-oriented mindset
Excellent communication, persuasion, and negotiation skills
Ability to manage rejections while staying focused on targets
Strong typing, multitasking, and time management skills
Willingness to follow scripts while maintaining a natural and engaging tone

What We Offer

~1 min read

This is your chance to be one of the first considered for upcoming sales classes in a company that values performance, professional development, and growth potential. If you're looking to take your BPO sales career to the next level, we want to hear from you.