Studio Manager - Brickell, FL

The Studio Manager role is primarily focused on managing the sales and operations of the studio on a daily basis. This role will lead and influence a high-performance culture where customer satisfaction and safety are at the core, while strategically implementing initiatives to drive revenue growth. This position requires the candidate to have a sound understanding of sales and operational excellence and demonstrate adherence to brand standards. This leader must also possess a high-caliber approach to coaching and staff development. This position reports directly to the Franchise Owner / Regional Manager.

• →Responsible for ensuring that the facility is clean, maintained, operationally sound, and in compliance with health and safety regulations.
• →Responsible for maintaining the full function of all exercise equipment and accessories, following equipment maintenance schedules.
• →Able to lead the fitness floor, guiding members through workouts in a safe and effective manner.
• →Support community events that drive member appreciation and new leads into the studio.
• →Ensure all systems and processes are followed, including but not limited to member check-in, waiver signature for participation, and adjustments to membership options (freezes, cancellations, upgrades/downgrades, etc.).
• →Facilitate studio-specific marketing promotions, audit CRM campaigns, and manage studio-specific messaging.
• →Maintain regular communication with the Customer Service team to effectively and efficiently resolve issues.
• →Maintain a high-energy studio culture amongst members and staff.

• Deliver on Key Performance Indicators including membership sales conversion, member retention (measured as monthly churn), month-over-month recurring membership growth, and gross revenue targets.

• Comply and adhere to all brand standards, company policies, and procedures.
• Fluent in all brand systems and applications that support the studio and membership program.
• Create and manage the weekly staffing schedule while monitoring payroll expenses.

• Provide in-studio leadership, coaching staff on sales techniques, customer service, and fostering a high-performance culture.
• Conduct performance reviews of the entire staff team twice yearly and continuously monitor their engagement as this will impact studio success.
• Hire and onboard new staff members.
• Demonstrate the ability to perform all job duties of the Assistant Studio Manager and Coaching staff and support their development.

• Strong leadership, management, and communication skills.
• Management experience in the health & fitness industry is preferred.
• Ability to multitask, manage time effectively, and demonstrate a strong work ethic with integrity and professionalism.
• Proficient in MS Office and CRM systems.
• CPR certification (or willingness to obtain within 3 months).
• Fitness certification from a nationally accredited organization (or willingness to obtain within 3 months), or a B.A. in Exercise Science or a related field.
  • Personal training, group fitness, or small group fitness certifications accepted.

• Full-time, salaried position, with the ability to work early mornings, evenings, and weekend hours to meet the needs of the studio's operating hours.
• Minimum of 40 hours per week and may exceed to meet the needs of the studio.
  • Minimum 35 hours per week in-studio during operational hours.
  • Additional hours will be required to support community events, grassroots activity, and studio admin tasks, to ensure the studio operations are running smoothly and in accordance with brand standards.