Records Retrieval Coordinator (In-Person)

Competitive Compensation + Premium Medical, Dental & Vision Coverage

At Steno, we’re growing fast and transforming the litigation technology industry with best-in-class court reporting, modern solutions that add value for lawyers, and an exceptional client experience. We partner with law firms to simplify complex workflows, deliver reliable outcomes and case insights, and to revolutionize a traditionally outdated space while we expand across the country.

• Own the physical workflow - prepare, assemble, package, and ship medical record request packets - including authorizations and provider pre-payments - with precision and full accountability
• Keep things moving - track and log every outgoing shipment, process incoming mail and records, and make sure nothing sits, stalls, or falls through the cracks
• Work cross-functionally - coordinate directly with Finance to obtain and include provider pre-payments, ensuring every packet goes out complete and on time
• Handle it with care - maintain strict HIPAA compliance and internal data security standards while managing sensitive physical documents in a regulated environment
• Thrive in your own space - work independently at our Los Angeles office with the trust and autonomy to manage your day, restock supplies, and keep operations humming 
• Grow with Steno - this role is based at the BD&J office today and will transition into a permanent Steno Los Angeles office as we expand

• Steno is an equal opportunity employer; we do not discriminate on the basis of characteristics protected by law. Employment decisions are based on qualifications, merit, and business needs.
• Applicants needing special assistance or accommodations for interviews or website access should contact us at accommodations@steno.com. 
• Information provided to Steno, such as professional credentials and skills, educational and work history, the results of technical skills assessments or working exercises, and other information included in an application, is collected, analyzed, and stored in our system. 
• Steno personnel will always have a steno.com email or contact you via Rippling Recruiting. Background checks are only conducted after an offer is extended. If you haven’t received an expected communication, check your spam.
• Steno uses AI-assisted tools for this role to identify and prioritize candidates whose experience aligns with the role. All hiring decisions are made by our People team.