Product Manager

Malaysia·Kuala Lumpurmid

Product ManagementProduct Manager

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Quick Summary

Overview

Are you driven, results-oriented and a team player? With 18,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses.

Key Responsibilities

Execute & Deliver High-Impact Features Own feature-level delivery for your product area, working closely with Engineering to scope, prioritise, and ship high-quality solutions.

Requirements Summary

3–5 years of experience in product management within tech or SaaS companies. Proven track record of shipping features that users adopt and deliver real outcomes. Strong data-driven mindset, comfortable using analytics tools (SQL is a plus).

Technical Tools

sqlcustomer-successfintechsaas

Are you driven, results-oriented and a team player?

With 18,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses. At StoreHub, we're building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators. It is in such a team that you learn the most, perform your best work, improve the fastest, and have the most fun.

If this is a journey you’d like to embark on, keep reading!

In the Product Manager role, you will own a defined product area and drive measurable impact for StoreHub’s F&B and retail merchants across Southeast Asia. You’ll work closely with the Head of Product and Senior Product Managers as we transform from a feature factory into a truly strategic, product-led organisation.

This is not a “write tickets and pass to Engineering” role. You will have real ownership over features end to end – from discovery and prioritisation to launch, adoption, and outcomes. You’ll ship products used by thousands of merchants, work cross-functionally to ensure adoption, and actively contribute to building strong product management practices at StoreHub.

This role is ideal for a Product Manager who is strong in execution today and wants to grow into strategic product leadership with close coaching from senior product leaders.

What you will do:

Execute & Deliver High-Impact Features

Own feature-level delivery for your product area, working closely with Engineering to scope, prioritise, and ship high-quality solutions.
Drive adoption, not just delivery, by planning and executing post-launch strategies so merchants actually use what you build.
Coordinate go-to-market efforts with Marketing and Sales to ensure features reach the right merchants effectively.
Measure feature performance, analyse results, and iterate quickly based on data and feedback.

Product Strategy & Planning

Define and maintain 3–6 month feature roadmaps for your product area, with guidance from Senior PMs.
Make data-driven prioritisation decisions using clear frameworks and trade-off thinking.
Support business cases, ROI analyses, and impact assessments for major features and initiatives.
Own feature-level metrics that roll up into product area OKRs and business outcomes.

Customer Discovery & Insights

Conduct regular discovery with F&B and retail merchants to understand problems, workflows, and unmet needs.
Validate assumptions through interviews, experiments, and data before committing to build.
Analyse product usage, engagement, and drop-offs to inform product decisions.
Translate customer insights into clear, actionable product requirements.

Collaboration & Growth

Work cross-functionally with Engineering, Design, Marketing, Sales, and Customer Success.
Develop your strategic product thinking through coaching from the Head of Product and Senior PMs.
Contribute to product management best practices, frameworks, and ways of working.
Share learnings and help raise the overall bar of the product team as we scale.

How you will need to be:

Outcome-driven – You care about adoption and business impact, not just shipping features.
Strong executor – You can deliver reliably and are growing your strategic thinking over time.
Data-informed – You use data and evidence to guide decisions and prioritisation.
Customer-obsessed – You actively talk to merchants and validate problems before building.
Coachability & ownership – You take accountability, seek feedback, and want to grow.

What you need to have:

Must-haves

3–5 years of experience in product management within tech or SaaS companies.
Proven track record of shipping features that users adopt and deliver real outcomes.
Strong data-driven mindset, comfortable using analytics tools (SQL is a plus).
Customer empathy with hands-on experience conducting discovery and validation.
Strong execution skills and experience working closely with Engineering teams.
Clear communication skills with both technical and non-technical stakeholders.
Strong ownership mindset – accountable for outcomes, not just outputs.
High learning orientation and desire to grow from execution-focused PM to strategic product leader.

Nice-to-haves

Experience in vertical SaaS, fintech, or SMB-focused products.
Familiarity with Southeast Asian SMB or merchant markets.
Exposure to merchant-facing platforms or business management tools.
Experience with product-led growth or self-serve products.
Understanding of mid-market or SMB customer segments.

What makes working at StoreHub awesome (and refreshing!):

Our people - for real! StoreHubbers are some of the smartest and most interesting people you can work with. Expect to do a lot of peer-learning.
Culture of Candour.We embrace directness, hate bureaucracy, and move fast. If you're tired of 'corporate nonsense' you'll feel right at home.
Cutting edge tools. If something can be automated, we'll make it happen. You will be introduced to many different tools we use that support everyday tasks, so that we can focus our minds on the kind of work that matters.
Impact not just effort. We recognize that results are not tied to the number of hours worked. There's no reward for long hours with poor results and no penalty for leaving on time if your work is excellent. To be great, most of us have to put in considerable effort, but we don't measure contribution by hard work or long hours.

CHANGE. Our core values are super important to us. The more you resonate with them, the more you'll find yourself a good fit.

Communicate for Clarity
Humble and Hungry
Authentic but not an *sshole
Nimble and Quick
Growth Mindset
Efficiency and Excellence

We do have all the other cool perks too:

Apple Macbooks for everyone
Free Season Parking
Fully stocked fridge and pantry - Coffee, snacks, and more yums
Cutting edge tools. If something can be automated, we'll make it happen
Medical and Dental Outpatient Visits + Medical Insurance
Opportunities for career growth and continuous learning

We are an equal-opportunity employer and value diversity at StoreHub. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, marital status, veteran status, or disability status.