Network Support Specialist

Founded on the principle that the right person in the right role can change everything, SEU-USA is more than just a staffing agency. Consequently, we are a strategic partner dedicated to building the powerful workforces that drive business success across the USA.

We are seeking an experienced Network Technician – Intermediate to support network operations and infrastructure improvements. This role will augment the existing IT team during a period of remediation and network enhancement initiatives.

The position is hands-on, field-based, and requires strong troubleshooting skills across wired and wireless network environments.

·         Interview Process: 2 rounds (Virtual)

·         Security Requirement: Yes

·         Work Location: 100% onsite

·         Contract Duration: 6 months

·         Possibility for Extension: Yes

·         Candidate Residency Requirement:

o    Must be a current South Carolina resident

o    No relocation allowed

·         Driver’s License Requirement:

o    Valid driver’s license required

o    Must be able to drive a state vehicle to multiple locations within South Carolina

·         Travel:

o    Travel is statewide but will not exceed one business day unless scheduled in advance

·         On-Call Requirement:

o    Participation in on-call rotation every 3 weeks to respond to critical network outages

·         Provide network support and troubleshooting for wired and wireless environments

·         Support Microsoft-based network and identity systems

·         Assist with network remediation and infrastructure improvements

·         Respond to service tickets and provide customer-facing technical support

·         Travel to multiple locations within the state as needed

·         Participate in on-call rotation to address critical network issues

·         Support daily operations in Windows Server and enterprise networking environments

·         5+ years of experience with Microsoft Entra ID

·         5+ years of experience with Microsoft administration

·         5+ years of experience in Windows Server environments

·         5+ years of experience in customer service

·         10+ years of experience in network troubleshooting (wired and wireless)

·         Bachelor’s degree or equivalent professional experience

·         Experience working with wiring closets

·         Experience with Ruckus switches

·         Experience using Deskpro ticketing systems

·         Experience with Active Directory, DNS, and Group Policy

Sunshine Enterprise USA is an “Equal Opportunity Employer—Minorities, Females, Veterans and Disabled Persons”