Chargeback Analyst Intern

At Super.com, we’re on a mission to help people save more, earn more, and get more out of life. That goes for both our customers and our team.

For our employees, Super.com is more than just a workplace - it’s an opportunity to grow, make an impact, and unlock your full potential. We invest in learning, celebrate bold ideas, and create pathways for career growth.

We move fast, think big, and always put people first. Your career should be as rewarding as the work you do, and at Super.com, we’re here to make every day Super.

Interning at Super.com is an exciting chance to dive into the world of tech and startups, work on real projects, and learn a ton along the way. From day one, interns are fully part of the team - contributing to work that actually ships and gets used. It’s a fast-moving yet super supportive environment where you’re encouraged to ask questions, try new things, and grow through hands-on experience. Many interns say it’s the most they’ve learned in such a short time! Even though we’re remote, the culture is fun, collaborative, and well-connected- you’ll be included in team meetings, Slack chats, and social events, so you’ll never feel like you’re doing this alone.

This is a great opportunity to gain meaningful, hands-on experience in our chargeback operations. As a part of the broader Operations team, you will learn how the business works and have a direct impact on the customer experience. This internship is a good fit for a student with foundational business knowledge, excellent attention to detail, and a passion for working with people!

• Review customer accounts to compile compelling evidence for bank disputes

• Identify and/or contribute to process improvements

• Opportunity to participate in special projects (like building tools to help us fight more chargebacks efficiently, working with other departments like the data team and the engineering team on business-related projects)

• Analyze chargeback data trends to eliminate chargeback risk factors and drive product improvements

• You are a post-secondary student, studying a business-related major

• Proficiency with Microsoft and Google Workspaces

• 1-2 work terms of experience preferred

• You have a passion for people, processes, and systems

• You have a strong work ethic with a desire to contribute to a fast-growing startup

• You are a critical thinker and problem-solver

• You can learn quickly, paired with the desire to work hard