Professional Services Engineer

(india)Remotemid

OtherProfessional Services Engineer

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Quick Summary

Requirements Summary

Bachelor’s degree in Computer Science, Information Technology, Engineering, or relevant field. Year for year of relevant work experience may be substituted for the degree.

Technical Tools

OtherProfessional Services Engineer

What We Offer

~2 min read

Swimlane is redefining security operations with Agentic AI automation that empowers organizations to work smarter, respond faster, and stay ahead of threats. Our low-code platform combines automation, orchestration, and intelligent reasoning to unlock true operational autonomy across the modern SOC.

At Swimlane, we put people first. We foster a culture of innovation, trust, and continuous improvement—where your ideas matter and your work drives meaningful change. Join us and help build the next era of Agentic AI-powered security operations.

✓Competitive Benefits & Compensation

✓Stock Options

✓Training & Professional Development Opportunities

✓MacBook Pro

✓Great Company Culture

✓We value collaboration and innovation

✓Give-back Volunteering Opportunities

✓Punch above your weight class - We make the most of our circumstances and constantly surprise and impress with our ability to deliver.

✓Be a happy innovator - The hard problems are the fun problems to solve, we’re excited to take on difficult challenges and find creative solutions.

✓Always be leveling up - We are continuously improving, embracing change, and consuming information to better ourselves and each other.

✓Move at the speed of WOW - We work with an extreme sense of urgency, but we never compromise quality.

✓Have honesty and integrity in ‘all the things’ - We make decisions with the best of intentions, doing what is right for as many stakeholders as possible.

About the Role

~1 min read

Do you have a strong consulting background, are passionate and knowledgeable about information technology and cybersecurity, and have prior experience managing infrastructure? Swimlane is looking for an experienced Professional Services Engineer in the India to join our team!

In this position, you will help our customers improve and automate their processes to combat security threats. Your day-to-day efforts would include:
Installing, configuring, and deploying the Swimlane Platform
Developing and implementing Security Operations Center / Incident Response Remediation Playbooks
Developing new integrations with 3rd party systems leveraging Python, JavaScript, and YAML
Delivering prescribed training and proctoring certification labs to our clients and partners
Assisting with advanced architecture design for non-standard deployments
Contributing to the Swimlane Community to answer customer/prospect questions, create relevant content, and facilitate broader security automation and orchestration adoption

Requirements

~1 min read

Bachelor’s degree in Computer Science, Information Technology, Engineering, or relevant field. Year for year of relevant work experience may be substituted for the degree.
2+ years of experience in Professional Services at a security vendor, SOC/IR experience, federal Cyber Protection Team experience or a combination of the three
Demonstrated experience working in Security Operations Centers (SOCs) and Incident Response (IR) processes and procedures
Working knowledge of Python
Working knowledge of RESTful APIs
Experience with AKS/EKS/GCP and On-Prem Infrastructure (Management & Provisioning)
Ability to quickly grasp complex technical concepts and make them easily understandable verbally, in writing, and designing supporting network diagrams/illustrations as necessary
A strong understanding of modern cybersecurity technologies and methodologies, including: Deploying and integrating such platforms; Consulting on best-practices for SOC/IR functions; Developing and implementing automation and orchestration capabilities to streamline operations
Hand-on experience with one or more of the following types of technologies: SIEM, IAM, Firewalls/Proxy, Threat Intelligence Platforms, Malware Sandboxing
Team player that works well in collaborative situations and autonomous environments
USCYBERCOM Cyber Protection Team Experience and/or former Army 25D/170D a huge plus!