Placement, Site Reliability Engineering SRE

Symphony stands as an AI-driven leader in communication and technology, powered by a synergy of interlinked platforms: messaging, voice, directory, and data analytics.

Our advanced encryption technologies empower more than 1,400 global institutions to leverage AI effectively, uphold rigorous data security standards, manage intricate regulatory requirements, and refine their professional interactions.

Symphony is seeking an enthusiastic Site Reliability Engineering (SRE) Placement Student to join our Infrastructure team. At Symphony, real-time collaboration and secure communication demand ultra-high availability, ultra-low latency, and robust resilience. In this role, you will work alongside senior engineers to apply software engineering practices to infrastructure and operations problems. You will gain hands-on experience with cloud-native architectures, container orchestration, automated deployment pipelines, and reliability monitoring, helping ensure our enterprise platform stays scalable, performant, and resilient.

• →Infrastructure Automation: Assist in writing and maintaining automation scripts and Infrastructure as Code (IaC) to streamline deployment, scaling, and infrastructure management.
• →Monitoring & Observability: Help build, refine, and maintain dashboards and alerts (using tools like Prometheus, Grafana, or Datadog) to track Service Level Indicators (SLIs) and Service Level Objectives (SLOs).
• →Incident Response & Support: Shadow SRE mentors during incident triage, assist with root cause analysis (RCA), and contribute to blameless post-mortem documentation.
• →Performance & Reliability Tuning: Participate in analyzing system performance bottlenecks, stress testing services, and identifying single points of failure within cloud infrastructure.
• →CI/CD Pipeline Maintenance: Support the maintenance and improvement of continuous integration and continuous delivery (CI/CD) pipelines to facilitate safe, reliable software releases.

• Education: Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Computer Engineering, Software Engineering, or a related technical discipline.
• Software Development Skills: Solid foundational programming skills in at least one modern language (e.g., Python, Go, Java, or Bash scripting).
• Systems & Networking Fundamentals: Good understanding of Linux operating systems basics, command-line interfaces, network protocols (TCP/IP, HTTP/HTTPS, DNS), and RESTful APIs.
• Problem-Solving Ability: Strong analytical mindset with a curiosity for understanding how complex distributed systems work and how they fail.
• Collaboration & Communication: Clear written and verbal communication skills with an eager, team-oriented attitude toward learning and sharing knowledge.