Solution Architect

Tabs is hiring a Solution Architect to design custom workflows, integrations, and platform extensions for our most complex, highest-value customers. When a use case doesn't fit the product, you're the person who figures out what's possible, what needs to be built, and how it all connects, then designs a solution Product Delivery, Implementation, and Engineering can actually deliver. The patterns you define and the tradeoffs you make shape customer outcomes and the product's long-term direction. You'll partner with Product and Engineering to surface gaps, influence the roadmap, and turn today's bespoke work into tomorrow's reusable capability.

What You'll Do:

You've designed and delivered custom customer solutions before, and you've seen enough integrations, edge cases, and failure modes to have real instincts. You can look at a customer's stack and a set of requirements and quickly form a point of view on the right approach, the risks, and the tradeoffs.

You're a strong systems thinker. You reason naturally about data flows, dependencies, and where things break. You care about elegance but you're pragmatic — you know when to build the right thing and when to ship the good-enough thing so the customer can go live.

You communicate clearly across audiences. You can walk a CFO or controller through why a workflow needs to change, explain a design tradeoff to an engineer, and align a sales team on what's actually achievable in the timeline. You bring calm and clarity to ambiguous, high-stakes conversations.

You're proactive, resourceful, and comfortable with ambiguity. You build the plan, socialize it, and drive it forward — without waiting for someone else to define the process.

• Experience in solutions architecture, forward-deployed engineering, implementation engineering, technical project management, or a similar role where you owned the design of customer-facing solutions.

• Experience designing integrations across multiple systems (ERPs, CRMs, billing, payments, tax, or similar), ideally in fintech, SaaS, or B2B environments.

• Strong systems and API fluency — you can read documentation, reason about data models and edge cases, and design workflows that hold up under real customer usage. You don't need to be a full-time engineer, but you should be comfortable getting hands-on where it matters.

• Track record of surfacing customer and field signal to influence product and engineering priorities.

• Strong cross-functional communicator with experience partnering across GTM, Product, Engineering, and customer stakeholders.

• Comfort operating in a startup environment with imperfect requirements, evolving priorities, and high customer expectations.

• Familiarity with SQL and light scripting (Python or similar) for investigation, prototyping, and validating designs.

• Background in finance, accounting, or revenue operations — or experience implementing platforms that touch those workflows (billing, revenue recognition, AR, close).

• Experience integrating with ERPs like NetSuite, Sage Intacct, or QuickBooks, or CRMs like Salesforce or HubSpot.

• Exposure to ASC 606 or other revenue recognition frameworks.