Assistant Manager - GDS Travel (Cebu) | Onsite

Philippines·Cebu CityFull-timemid

OtherAssistant Manager

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Quick Summary

Key Responsibilities

Team Leadership & Coaching: Inspire and guide a dynamic team of travel consultants as they navigate and craft intricate itineraries with precision.

Requirements Summary

Education: At least 2 years in college (No back subjects). Work Experience: 1 to 2 years of BPO Team Lead or Assistant Manager experience supporting a Travel campaign,

Technical Tools

OtherAssistant Manager

Requirements

~1 min read

Education: At least 2 years in college (No back subjects).
Work Experience: 1 to 2 years of BPO Team Lead or Assistant Manager experience supporting a Travel campaign, with at least 1 year of GDS experience.

Responsibilities

~1 min read

→Team Leadership & Coaching: Inspire and guide a dynamic team of travel consultants as they navigate and craft intricate itineraries with precision.
→GDS Expertise: Act as the go-to expert and final escalation point for all Amadeus, Sabre, and Galileo system commands.
→Performance Management: Keep a close eye on key metrics such as Average Handle Time, Customer Satisfaction, and booking accuracy to drive continuous improvement.