Technician (Electrical)

Technician – Electrical Service Department Job Summary: The Technician will be responsible for creating, installing, maintaining, troubleshooting, and repairing electrical equipment. The position holder will also be involved in delivering and demonstrating new equipment to customers. Work generally involves the setting up, installation, servicing, and repairing of Office equipment, computers, printers, UPS, appliances and other peripherals. To assist the Service Manager in handling IBM Service contract calls, SITA Service calls. Directly responsible for the delivery, set up and installations of all new equipment sold by the company such as copiers, computers, fridge, stove, washing machines etc. Also, demonstration of the new equipment to customers and the appropriate training of users of the new equipment. To report on a daily basis to the Service Manager and or Shop Supervisor your observation of problems with machines in the field. To prepare and submit daily summary work sheet to the ESD Administrative Assistant on a timely basis. To assist at all times in the cleaning and organizing of the repair shop. To assist in the cleaning of the vehicles used by the ESD and performing the daily routine check when using the vehicle for the first time for the day. To assist the Service Manager as necessary in the ordering, maintenance, safeguarding and regular verification of all spare parts stored by the Repair Shop. Responsible for the servicing of machines on service contract as outlined by the manager. Refer to schematic drawings, product manuals, and troubleshooting guides in order to diagnose and repair problems. Requirements QUALIFICATIONS: Education and/or Experience · Successful passes in at least 6 CXC subjects including English and Mathematics · Diploma or certification in Electrical Engineering · 1 to 2 years’ experience in electrical services · Microsoft suite (especially Excel) competent SKILLS: · Oral and written communication skills · Confidential · Deadline-oriented · Team Player · Excellent Customer Service