(Parts & Repair) Data Service Specialist I

Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.

The Data Specialist will work toward obtaining, researching, interpreting and entering OEM service and repairs data for syndication to various products. The Data Specialist must apply specialized knowledge of automotive vehicle parts & repairs for each assigned OEM; and update & maintain all data toward providing accurate information within our products. The Data Specialist is responsible for the accuracy and efficiency standards of the Company and all supported products.  This individual also completes ad hoc and advanced Company tasks and projects as assigned.  The individual will need to work with other team members and Management as needed to meet partner expectations. Additional responsibilities will include sourcing of new data, creating documentation for communicating process flows and data entry methods, tracking progress toward goals, summarizing information, and reporting to various levels of Tekion.

Key Role & Responsibilities

• Data Specialist role should source, analyze, edit, review, enter, and validate parts & repair information

• Manage internal tools and processes around parts & repairs

• Collaborate with Data Services team, product managers and implementation teams to ensure data meets Tekion and customer needs

• Utilize data feeds, websites, documents or similar to obtain and process new data updates

• Individual must enter all required data in an accurate and timely manner

• Work closely with our vendors and internal teams to ensure data accuracy, structure and timeliness SLAs are met

• Ability to work well with support team members, peers, and Management toward shared goals

• Coach new hires and team members on processes and domain terminologies

• Research and answer technical questions related to parts & repairs

• Associate’s degree in Information Systems, Computer Science, or a related field.

• 2–4 years of experience in data services, data entry, or a related area.

• Proficiency in data management tools and software (e.g., Microsoft Excel, Access).

• Strong attention to detail and organizational skills.

• Effective communication skills, both written and verbal.

• Ability to work collaboratively in a team environment.