Infrastructure Administrator

Perform day-to-day administration of enterprise infrastructure platforms, including systems, networks, cloud environments, and collaboration technologies, with guidance from senior team members as appropriate

Support the configuration, monitoring, and maintenance of infrastructure systems to promote reliable performance, availability, and consistent operations

Support identity and access management activities across directory services, access control systems, and enterprise SaaS platforms

Perform routine infrastructure maintenance, including patching, backup validation, system updates, and configuration changes

Monitor system and network health using enterprise observability tools; investigate issues, gather relevant information, and escalate when appropriate based on established procedures

Execute and maintain scripts and contribute to automation efforts that reduce repetitive work, improve consistency, and increase operational efficiency

Respond to service requests and infrastructure incidents; perform initial troubleshooting, collect diagnostic information, and contribute to root cause analysis in collaboration with other team members

Participate in infrastructure projects and operational improvement initiatives, gaining hands-on experience with enterprise technologies and established infrastructure practices

Create and maintain documentation for system changes, operational procedures, troubleshooting processes, and support activities to promote knowledge sharing and service continuity

Follow established security, compliance, and data protection requirements in the administration and support of infrastructure systems

Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience

2+ years of experience in IT infrastructure support, systems administration, or a related role within cloud, hybrid, or on-premises environments

Working knowledge of enterprise infrastructure technologies, including Windows and Linux systems, network services, Microsoft 365, and directory services such as Active Directory and Microsoft Entra ID

Familiarity with public cloud platforms such as AWS or Microsoft Azure

Familiarity with scripting and automation tools, such as PowerShell or Bash, to support recurring administrative tasks and improve operational efficiency

Experience using system monitoring tools and performing routine infrastructure maintenance, including patching, backups, and system updates

Understanding of identity and access management concepts within directory services, access control systems, or enterprise SaaS platforms

Strong troubleshooting skills with the ability to follow documented procedures, analyze standard technical issues, and determine when escalation is appropriate

Relevant industry certifications are preferred, such as AWS, Microsoft Azure/Microsoft 365, CompTIA, Cisco, or equivalent infrastructure and cloud certifications

 

Telligen is one of the most respected population health management organizations in the country. We offer clinical, analytical, and technical expertise to support local, Tribal, and national partners, state and federal government programs, and employers and health plans.

 

Over our 50-year history, health care has evolved - and so have we. What hasn't changed is our deep commitment to those we serve. Our success is built on our ability to adapt, respond to client needs and deliver innovative, mission-driven solutions.

 

Our business is our people and we’re seeking talented individuals who share our passion and are ready to take ownership, make an impact and help shape the future of health.

 

 

Benefits: A general description of the benefits and other compensation available for this position can be found in Telligen's Benefits Summary.

 

We’re on a mission to transform lives and economies by improving health.

 

Ownership: As a 100% employee-owned company, our employee-owners drive our business and share in our success.

Community: We show up - for our clients, our communities and each other. Being a responsible corporate partner is part of who we are.

Ingenuity: We value bold ideas and calculated risks. Innovation thrives when we challenge the status quo and listen to diverse perspectives.

Integrity: We foster a respectful, inclusive, and collaborative environment built on trust and excellence.

  

Follow us on Twitter, Facebook, and LinkedIn to learn more about our mission-driven culture and stay up to speed.