Marketing Account Manager

The Agency is a global, boutique real estate brokerage representing a portfolio of properties across the world’s prime markets and celebrated destinations. The Agency is one of the fastest-growing luxury, boutique brands in the world. Our clients and agents benefit from our international team across in-house creative, public relations, and technology. The Agency has closed more than $104 billion in real estate transactions since 2011, comprising over 180 offices in 17 countries and counting.

The Marketing Account Manager will manage the strategic, day-to-day marketing needs of agents in the West LA markets. Responsibilities range from creating listing and brand strategies to marketing training to hands-on asset development, all in an effort to move the business of the agent forward. This individual will be responsible for their own book of business, and will function as part of an international team of talented and inspiring marketers. 

• →Manage the relationships with multiple agents, understanding their greatest business needs and how to utilize our marketing tools and resources to meet them
• →Actively use our proprietary tech system to create various deadline-oriented marketing materials, including presentations, listing collateral, and other industry-specific advertising
• →Lead liaison between local agents and our in-house creative team of designers, digital professionals, and content developers
• →Project management and coordination of marketing materials with in-house teams and local vendors
• →Marketing training/onboarding for all new agent hires in designated offices 
• →Partner with fellow office staff to ensure a positive experience for the agent community and a hospitality-driven, service-first approach
• →Understand and promote the value of the brand
• →Perform other tasks as directed
• →5 days in the Brentwood office with availability to travel to other assigned offices.

• Bachelor’s degree
• 2-4 years marketing and/or customer service experience
• Real estate industry and/or luxury brand experience 
• Impeccable grammar, proofreading and copyediting skills
• Highly detail-oriented and customer service driven
• Excellent project/client management skills (managing timelines, prioritization of tasks, quality control)
• Strong written, verbal and interpersonal communication skills across all levels of the organization (internal and client-facing)
• Exceptional organization and time management skills; ability to juggle multiple competing priorities
• Proven ability to gain trust and respect by consistently demonstrating sound critical-thinking skills and maintaining composure in stressful situations
• Exceptional initiative and follow-through skills. Knows what needs to be done and operates with a sense of urgency, focus and discipline
• Ability to take initiative and work independently in a quiet but demanding atmosphere
• Experience working with design professionals 
• Working knowledge of design principles
• Desire to collaborate with a team of local, national, and global marketers in a largely virtual capacity