Group Home Manager - Residential Services

Lead a Home. Develop a Team. Make a Difference Every Day.

The Arc of Ocean County is looking for a Group Home Manager to lead a Community Living residence in Brick, New Jersey, supporting adults with intellectual and developmental disabilities.

As the person responsible for the day-to-day direction of the home, you'll have a direct influence on the environment individuals live in and the team that supports them. You'll lead and develop staff, coordinate services, oversee operations, and make sure the residence remains a safe, welcoming place where individuals can exercise choice, build independence, and work toward their goals.

This is an opportunity for someone who enjoys leading people, solving problems, organizing moving parts, and building a strong team—while knowing that the work ultimately comes back to the quality of life of the people who call the residence home.

What You'll Lead

• Direct the daily operations of an assigned Community Living residence while maintaining quality, person-centered services.
• Establish a home environment that promotes safety, respect, independence, and individual choice.
• Monitor program activities and practices to ensure they follow agency policies and regulatory standards.
• Identify and address operational issues promptly while maintaining continuity of services.

• Recruit, train, supervise, and evaluate Direct Support Professionals and supervisory employees.
• Develop staff schedules that provide appropriate coverage and respond to program needs.
• Provide ongoing coaching, mentorship, and guidance to help employees strengthen their skills.
• Foster a team environment built around collaboration, accountability, and quality service.

• Ensure services and supports are provided in accordance with each individual's Individual Habilitation Plan (IHP).
• Coordinate healthcare, behavioral services, therapeutic supports, and community-based resources.
• Encourage individuals to participate in meaningful employment, education, recreation, and community opportunities.
• Maintain effective relationships with families, guardians, support coordinators, and interdisciplinary team members.

• Oversee required records, medication systems, communication logs, and program reports.
• Maintain the residence's readiness for licensing reviews, inspections, audits, and quality assurance activities.
• Ensure program practices meet applicable DDD, DHS, DCF, Medicaid, and other regulatory requirements.
• Investigate concerns, follow through with corrective actions, and identify opportunities to strengthen program quality.

• Manage household budgets, purchasing, inventory, and other operating expenses.
• Complete administrative reports, payroll approvals, and required records accurately and within established timelines.
• Monitor available resources and promote responsible, efficient management of the residence.
• Take on additional leadership responsibilities that support the success of Residential Services.

The Difference You'll Make

A residential manager has the opportunity to influence two things every day: the experience of the individuals who live in the home and the experience of the staff who support them.

By creating structure, developing employees, addressing challenges, and keeping individual goals at the center of decisions, you'll help create a residence where people can feel at home while working toward greater independence.

You'll also have the support of a collaborative leadership team and opportunities to continue developing your career within The Arc of Ocean County.

• High School Diploma or GED.
• Minimum of two years of experience supporting individuals with intellectual and developmental disabilities in a residential setting.
• Valid New Jersey driver's license with no more than five (5) motor vehicle points.
• Strong leadership, communication, organizational, and decision-making skills.
• Ability to effectively supervise employees while maintaining a person-centered approach.
• Flexibility to work evenings, weekends, and holidays and participate in an on-call rotation as required.
• Ability to meet the physical demands associated with residential services.

• Previous supervisory or management experience preferred.

Support for Your Leadership Journey

The Arc of Ocean County provides opportunities and resources to help you grow in residential leadership, including:

• Competitive salary
• Paid leadership training
• Career advancement opportunities
• Tuition Reimbursement Program
• Employee Referral Bonus Program
• Collaborative leadership team
• Reliable bi-weekly pay