Credit Controller

A smart human once said, “Do things you 💙 with people you care about and good things happen”, and at BlueRock, we are a growing team who love what we do.  We’re B-Corp certified and a Great Place to Work - we take the responsibility of having fun seriously.   

BlueRock Operations supports our advisory divisions to make our BlueRock employees’ lives easier! Our Operations team comprises finance, people & culture, marketing and IT professionals. We are pioneers of innovation and are always on the lookout for ways to improve processes so our teams can get back to the important stuff, supporting our clients. 

• →Lead, coach and set KPIs for the credit team (DSO, collection rate, aged debt, overdue %)
• →Own debtor reporting: build and deliver aged debt, WIP/lockup, risk and trend reports for the executive leadership team
• →Set credit policy, escalation paths and recovery strategy, including payment plans, legal action and write-offs
• →System enhancement and improvement focus, including improving and iterating ways of working and credit control frameworks
• →Evaluate credit applications with a keen eye to assess the creditworthiness of our entrepreneur customers! 
  Establish meaningful connections with our clients through regular phone contact.  
• →Leverage technology to optimise debt collection processes.  
• →Contribute to building a robust financial process that streamlines our business operations. 
• →Assisting in establishing payment plans to enhance client compliance and satisfaction.

• 6+ year’s experience in a similar role, ideally within a commercial/professional services environment, working with multiple stakeholders 

• Strong Microsoft Excel skills 
• Clear and effective communication is essential.
• The ability to explain complex financial issues in a way that clients can understand and the ability be persuasive without being confrontational.
• Team leadership and coaching experience
• Previous experience with debtor reporting and analytics is a must have.

If this sounds like you, then please click on the "Apply" button and follow the prompts. If you think you have what it takes, but don’t necessarily meet every single point on the job description – please still apply. We’d love to see if you could be a great fit and we can't wait to meet you! 

For any questions regarding this opportunity or if you require adjustments to participate in the recruitment process, please reach out to hr@thebluerock.com.au.