Credit Controller Supervisor

The role is responsible for the supervision of the credit control team to ensure that efficient and accurate credit control measures are in line with documented policies and procedures. Ensuring both timely collection of monies and maintenance of outstanding debts within agreed targets to minimize bad debt exposure. Authorization and accuracy of all processed entries. Perusing legal remedies for non-payers by engaging directly with third parties, Credit Insurance companies, appointing and instructing legal collection agencies & attorneys whilst maintaining high levels of governance. Calculation of the Accounts Receivable Key Performance Indicators (KPI’s) and all relevant reporting related to Accounts Receivable and overall management of the Debtor’s book. Review of financial status of accounts, to ensure continuing credit worthiness. Management of export documentation, ensuring that the relevant information and documentation is obtained to comply with SARS requirements.

• →Analyze, forecast, manage, and report credit risk
• →Monitor, track and report on overdue to mitigate risk and minimize bad debt
• →Perform credit checks daily on all blocked orders, communicate with BU reasons for blocked orders as well as actions required for unblocking
• →Release blocked orders on Sap
• →Communicate with customers for timeous advance payments, swifts and letters of credit
• →Maintenance of the customer data base for all relevant master data requests
• →Perform monthly book reviews with credit controller to review past due debtors and actions required
• →Manage approval for blocking/unblocking of accounts
• →Perform monthly impairment checks ensuring risk category is updated on the system
• →Complete required documentation for bad debt write-off
• →Manage and review the customer credit utilization report daily to flag any instances that may impact restrictions on continuity of trade.
• →Perform a daily draw of the SIT (stock in transit items) report.
• →Request bills of ladings from freight forwarders and POD’s from transporters (where not available, request cargo tracking notes)
• →Perform a daily review of the SIT report for possible items that can be sent for final billing.
• →Determine the final billing date of goods based on revenue recognition date in terms of the customer Incoterms.
• →Approve and send items for final billing to factories.
• →Filing all supporting documents to be maintained electronically.
• →Management of CGIC procedures, Cregalink portal, credit limit analysis, accounts with special conditions
• →Initiate third party claims, sequestration and/or negative listing on Credit bureau
• →Manage SOX/GCS execution, self-testing and onboarding
• →Manage talent plan and performance of team, approve functional plan for team
• →Maintain internal and external stakeholder relations
• →Recommend SOP’s and SLA’s
• →Initiate continuous work improvement
• →Recruit and maintain discipline of accounts receivable credit controllers

• Relevant diploma ideally in Credit Management or Business Management Degree with 5 years' experience in Credit Control.
• Computer skills incl SAP
• Decision Making & Problem-solving
• Knowledge of Financial & Management Accounting
• FMCG (Fast Moving Consumer Goods) Industry knowledge
• Interpersonal & Relationship building Skills
• Persuasion, Influence and Negotiation skills
• Communication skills
• Good business acumen