Student Support Administrator

The College of Naturopathic Medicine (CNM) is a respected training provider in natural health. We take pride in providing our students with a caring and professional learning experience.

We’re looking for a reliable, friendly, and well-organised person to join our Student Support Department. If you enjoy structured work, clear procedures, and being part of a supportive team that helps students succeed, this could be the right environment for you.

As a Student Support Administrator, you’ll play an important part in making sure every student’s journey with CNM runs smoothly. You’ll handle a variety of administrative and service tasks, ensuring accuracy, clarity, and excellent communication throughout.

• Enrolling new students and managing course registrations
• Responding to student enquiries by email and phone with professionalism and care
• Assisting with course access, scheduling, and study changes
• Processing deferrals, cancellations, and rescheduling requests
• Maintaining accurate student records and documentation
• Booking assessments and registering BSc students with the University
• Supporting reception when needed and helping the department stay organised

You’ll be part of a steady, close-knit team where attention to detail and dependable follow-through are valued every day.

You take pride in being organised, thorough, and helpful.

You enjoy completing tasks accurately and seeing things run smoothly.

We’re looking for someone who:

• Has excellent written and spoken English
• Communicates clearly and warmly
• Manages time and workload efficiently
• Is confident using Microsoft Office (especially Outlook and Excel)
• Types quickly and accurately
• Brings a positive, professional attitude and genuine interest in health and wellbeing

Experience in administration or customer service will be helpful, but the most important qualities are reliability, teamwork, and a caring approach.