Manager - Health Sector - SCO

1. Business Growth & P&L Ownership

• Deliver revenue and EBIT targets across enterprise and strategic healthcare accounts.

• Lead high-value customer acquisitions, large RFPs, and key deal closures.

• Drive sector-specific growth strategies, ensuring improved EBITDA contribution.

• Retain 70%+ of enterprise accounts by volume and profit contribution.

2. Strategic Sales & Market Penetration

• Identify and convert new business opportunities across core healthcare verticals.

• Own the complete sales lifecycle: lead generation, pitch, proposal, negotiation, and closure.

• Leverage CRM tools for pipeline tracking and sales governance.

3. Customer and Market Development

• Build and nurture relationships with senior stakeholders including CXOs, procurement heads, and supply chain leaders in the healthcare ecosystem.

• Stay updated on healthcare regulations (e.g., GDP/GMP), industry shifts, and logistics innovations to proactively identify new opportunities.

• Represent DP World in relevant industry forums and conferences to strengthen the company’s position in the healthcare space.

4. Collaboration & Cross-BU Integration

• Drive integrated offerings by engaging with at least 2 Business Units (BUs) to deliver holistic healthcare supply chain solutions.

• Ensure accurate commercial documentation, quote approvals, and pricing governance as per internal protocols.

• Collaborate with platforms like Trade Finance to offer value-added solutions for clients.

5. Client Engagement & Retention

• Build and manage CXO-level relationships with procurement and supply chain leaders.

• Conduct Monthly and Quarterly Business Reviews (MBRs/QBRs) to drive client satisfaction and unlock upsell opportunities.

• Work closely with internal teams (operations, finance, customer service) to ensure seamless onboarding and delivery.

6. Commercial Excellence & Reporting

• Lead contract negotiations with a focus on profitability and customer expectations.

• Track and report key sales KPIs, including pipeline status, win ratios, EBIT margins, and retention rates.