Manager - Solution Engineering - Global Service Centre

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.  With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future. We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

DP World’s Global Service Centre (GSCs) are key enablers of growth delivering standardization, process excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services, Engineering and Human Resources, helping accelerate DP World’s growth and business transformation. As we experience exponential growth, there has never been a more exciting time to join us. Discover your next role here and change what's possible for everyone! As an equal employer that recognizes and values diversity and an inclusive culture, we empower and up-skill our people with opportunities to perform at their best. Join us and be part of an amazing team that is transforming the future of world trade.

Role Purpose: 
To lead the design and development of complex end-to-end supply chain solutions during the RFQ process and post-award stages, translating business requirements into practical, scalable engineering designs. The role involves defining strategies and acting as a trusted advisor for customers and internal leadership to ensure a successful implementation.

Designation:    Manager - Solution Engineering - Global Service Centre
Base Location: Navi Mumbai
Reporting to:   Deputy General Manager - Solution Engineering - Global Service Centre
 

KEY ACCOUNTABILITIES

• Lead the design of supply chain solutions from large scale down to small scale as part of RFQ and translate customer requirements into operational solutions 
• Design end to end warehouse solutions including, but not limited to extensive data analysis, process flow diagrams, Headcount calculations (direct and indirect labor), facility layouts, Storage designs and other related activities
• Evaluation, design and implementation of automation based in business needs 
• Lead the presenting of technical solutions to customers through proposals, conference calls and presentations in conjunction with account management 
• Work closely with European Solutions team as part of the solution development process.
• Lead the creation of pricing structure / cost model that includes but not limited to identifying cost components, Populating the cost model with all identified cost components, development of economics, scenario modelling, sensitivity analysis, 
• Actively support or lead the delivery of the engineering elements of new business launch including the creation of master data, process validation, infrastructure works, onboarding of plant teams and onsite contractor management.
• Act as interface between regional function and all other areas of the business as required
• Ensure engineering function is aligned with operations team and other support functions during RFQ and launch phase.
• Complete new processes or update existing processes as required using the MTM work measurement method. 
• Act as a “trouble shooter” when required, identify pinch points or problem areas, ensure root cause analysis is completed where appropriate and corrective measures are implemented into operations.
• Able to work independently and under own initiative on any site and ensure the delivery of engineering obligations / requirements as dictated by region engineering management and local plant management
• Support in the training and developing of plant-based engineering teams and embed regional standards within sites.
• Be a SME (subject matter expert) on engineering processes, tools and techniques including MTM, AutoCAD, SketchUp modelling, visualization & Excel
• Any activity or function as deemed within the scope and capability of the role in the support of engineering function or operations
• Always act as an ambassador for DP World when working; promoting and demonstrating positive behaviors in harmony with DP World’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies

QUALIFICATION & EXPERIENCE 

• Minimum 12+ yrs of experience in designing solutions for either of the indicated verticals - Automotive / Tech / Retail / FMCG/ Industrial / Chemical sectors
• Minimum 10+ yrs of experience to headcount modelling, warehouse layout and design  
• Minimum 5+ yrs of experience of generating cost models and pricing structure
• Should have designed and implemented at least a couple of automation projects
• Bachelor’s degree in industrial engineering, Mechanical Engineering, Supply Chain, or related field. 
• Professional computer skills, including advanced Microsoft Excel, Word, Visio , PowerPoint or equivalent, and Project Management software are required.
• Strong layout design capability with proficiency in using AutoCAD to design functional workings of solutions in 3D and 2D formats.

SKILLS

• Strong communication - You are an exceptional listener. You communicate clearly. You write exceptionally well, and you speak eloquently. You can explain just about anything to anyone.
• Team Player - You’re comfortable on the phone or to groups of people – at any level. You are incredibly tactful when delivering the facts.
• Detail oriented - You pay strong attention to the details as it is one of your core qualities. As far as you are concerned, anything worth doing is worth doing right, every single time. You stay focused and nothing falls through the cracks on your watch.
• Strong collaborator - You can work independently because you self-manage, with limited direction and guidance, but you also enjoy collaborating across dynamic and multi-cultural teams and are personable, helpful and incredibly organized. 
• Results oriented - You are proactive in handling competing priorities and meet your deadlines and commitments; you always demonstrate a “can do” positive attitude.
• Confidentiality - You always consider and protect the confidentiality of company data. 
• Flexibility to travel - You are ready to travel for implementation if a need arises to any of our operational facilities around the globe.
• Languages - You speak and write fluent English – additional languages are a bonus, in particular German, Dutch and French.

DP World is committed to the principles of Equal Employment Opportunity (EEO). We strongly believe that employing a diverse workforce is central to our success and we make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, gender, disability, race, religion or belief.